Retrieval quality is the primary bottleneck for accuracy and robustness in retrieval-augmented generation (RAG). Current evaluation relies on heuristically constructed query sets, which introduce a hidden intrinsic bias. We formalize retrieval evaluation as a statistical estimation problem, showing that metric reliability is fundamentally limited by the evaluation-set construction. We further introduce \emph{semantic stratification}, which grounds evaluation in corpus structure by organizing documents into an interpretable global space of entity-based clusters and systematically generating queries for missing strata. This yields (1) formal semantic coverage guarantees across retrieval regimes and (2) interpretable visibility into retrieval failure modes. Experiments across multiple benchmarks and retrieval methods validate our framework. The results expose systematic coverage gaps, identify structural signals that explain variance in retrieval performance, and show that stratified evaluation yields more stable and transparent assessments while supporting more trustworthy decision-making than aggregate metrics.
Retrieval-augmented generation improves the factuality of large language models by grounding responses in retrieved evidence, yet existing evaluation frameworks struggle to provide consistent, fine-grained diagnostics across the diverse spectrum of user queries, ranging from close-ended fact-seeking to open-ended explanatory requests. We propose Q-CARE, a query-agnostic and fully reference-free framework that enables fine-grained assessment by decomposing queries into sub-queries and answers into atomic claims. Q-CARE establishes a unified evaluation principle based on query coverage and claim verifiability, yielding coverage-aware retriever metrics (C-Prec@k, C-nDCG@k) and claim-level generator metrics (Completeness, Conciseness, and Verifiableness). On a human-annotated benchmark spanning eight datasets, Q-CARE achieves higher correlation with human judgments than four existing RAG evaluation metrics, including RAGEval and RAGChecker, proving its effectiveness as a reliable, automated evaluation framework. Code and data are publicly available at https://github.com/DISL-Lab/Q-CaRE-COLM-26.
Retrieval-Augmented Generation (RAG) systems are often evaluated using final answer accuracy, even though their failures can originate from preprocessing, retrieval, context packing, or generation. This paper presents a controlled empirical study of RAG sensitivity, robustness, and stability across 56 experimental runs. We evaluate how chunk size, retrieval depth (top k), embedding-based reranking, probabilistic retrieval noise, and repeated seeded runs affect retrieval, context packing, and generation behavior. Using a fixed 500-question QA subset mapped to 20,958 unique corpus contexts, we analyze both final answer metrics and intermediate failure modes. Across these experiments, retrieval-oriented metrics improved under broader retrieval settings, while downstream exact-match and F1 scores often behaved non-monotonically. We also observe preprocessing-induced answer loss under smaller chunk sizes, progressive degradation under retrieval corruption, and higher observed variance in broader retrieval regimes. These findings suggest that RAG evaluation should include sensitivity, robustness, stability, and multi-stage failure analysis rather than relying only on final answer accuracy.
Retrieval-augmented generation (RAG) is hard to monitor in production: exhaustive relevance labels do not exist for non-stationary multi-million-passage corpora that re-index in real time. As a result, retrieval quality is generally understudied and often deprioritised in favour of generation-oriented metrics. In this work, we propose auditing retrieval coverage by probing for evidence of missing documents rather than enumerating every relevant one. Our method Re:CAP (REtrieval Coverage Audit by iterative Probing) is a reference-free audit loop applied to a deployed RAG pipeline's initial answer and retrieved context: it identifies the topics already covered, generates probing questions for plausibly missing topics, retrieves candidate documents, and applies an LLM-as-judge to retain only those that introduce previously-unretrieved information. On four public benchmarks, Re:CAP recovers 9-29% of gold labels that flat BM25 top-500 cannot reach, rising to 48% on TREC-COVID. On MuSiQue Re:CAP beats flat hybrid top-500 by +12.9 pp on recall at less than half the document budget. An ensemble BM25, dense, and hybrid baseline (top-500 each) still leaves out 21.2% of gold docs on TREC-COVID that Re:CAP recovers; human annotators judge that 78.9% of those structurally distinct documents add new information to the baseline answer (Fleiss κ = 0.79, n = 123), and 73.9% on live production traffic (n = 180). End-to-end recall is reproducible to within ±1% across three independent runs, making Re:CAP a stable instrument for periodic retrieval audits.