Your Students Don't Use LLMs Like You Wish They Did

A central pedagogical value evaluated in AI tutor benchmarks is scaffolding: guiding students through graduated steps toward a solution. Alignment and evaluation methods for embedding scaffolding behaviour into chatbots, however, rest on an implicit assumption: that students will take up the scaffolding and engage in the conversation. To examine whether this assumption holds, we introduce an evaluation pipeline around two metrics - Chatbot Scaffolding and Student Uptake - and apply them across nine datasets of 9,490 chats, spanning AI tutor benchmarks and real-world deployments of educational chatbots. Our analysis reveals that while benchmarks assume a high-scaffolding, high-student-uptake environment, students in real-world settings exhibit lower levels of uptake overall - frequently bypassing the chatbot's pedagogical framing to drive the interaction toward their own learning goals at little interpersonal cost. We argue that bypassing scaffolding is not necessarily detrimental; rather, it frequently highlights a mismatch between a chatbot's pedagogical framing and the student's learning goals. To meaningfully evaluate the effectiveness of a chatbot's assistance, future benchmarks must move beyond the assumption that students will simply take up the scaffolding, and instead evaluate how these chatbots navigate diverse learning contexts and student-driven interaction patterns.

LLM tutoring poses a measurement problem: can a general-purpose helpfulness rubric distinguish direct answer-giving from pedagogical guidance? We audit this signal in a pre-registered study. Within each of three tutor bases, we compare conversational and pedagogical policies instantiated with the same underlying model and paired with one fixed weak simulated student. Deterministic detectors measure answer leakage and next-turn independent work. Claude Opus 4.8 is the frozen, condition-blind primary judge. After the Opus scores were fixed, GPT-5.6 Sol was prospectively specified for a post hoc robustness audit of the same 1,179 confirmatory answer-phase tutor turns under the frozen helpfulness and pedagogy rubrics. On the primary base under Opus, the policies do not differ significantly in helpfulness but are perfectly rank-separated under the pedagogy rubric (Cliff's $|δ|{=}0.10$ vs. $1.0$). Across the two judges, pedagogy contrasts retain their direction where detected, whereas the helpfulness ordering is judge-contingent, reversing between judges on two of three bases. In an Opus-only ablation, seven primary-base policies span $2.3$ points in mean judged pedagogy within a $0.25$-point band of mean judged helpfulness. Separately, answer-revealing turns are followed by less independent student work on every base, a result that is judge-invariant by construction. In this controlled setting, general-purpose helpfulness is not a reliable pedagogy signal. Tutor evaluation should pair pedagogy-targeted rubrics with deterministic process measures.

Evaluating AI tutor responses requires more than factual correctness: tutors must identify mistakes, locate errors, provide guidance, and offer actionable next steps. We present GRADE, a systematic study of open-source models for pedagogical ability assessment in student-tutor dialogues. Building on the BEA 2025 TutorMind setting, we evaluate 120 configurations across five language models, zero-shot inference, LoRA fine-tuning, synthetic augmentation, CoT+Reasoning, and single-task versus multitask formulations. Gemma3-12B performs best for single-task evaluation, while Gemma3-27B in 8-bit precision is more reliable for multitask prediction. We find that augmentation helps models that struggle with the original data, verification adds limited gains despite higher cost, and CoT+Reasoning is more useful for synthetic data generation than direct classification. We further show that LoRA fine-tuning on structured classification objectives interferes with instruction-following behavior under thinking mode, redirecting generation away from the required evaluation format. Carbon analysis shows that model choice and reasoning mode substantially affect emissions. Overall, GRADE shows that carefully selected open-source LoRA pipelines can match or surpass proprietary and ensemble-based systems on key pedagogical dimensions, with code and data available at https://github.com/pvbgeek/GRADE.