Organizations: Cigna Group Evernorth Health Services Austin, Texas, USA · dept. of Information Science University of North Texas Denton, Texas, USA · dept. of Data Science University of North Texas Denton, Texas, USA
Evaluating long document summaries remains the primary bottleneck in summarization research. Existing metrics correlate weakly with human judgments and produce aggregate scores without explaining deficiencies or guiding improvement, preventing effective refinement in applications requiring verifiable accuracy. We introduce LongSumEval, a unified framework bridging evaluation and generation through structured question-answering feedback. The framework operationalizes summary quality as answerability and factual alignment of question-answer pairs, generating interpretable scores and actionable feedback that identifies coverage gaps and factual inconsistencies. This resolves the misalignment where evaluation operates independently of generation objectives. Meta-evaluation of our QA-based evaluation module across seven benchmarks demonstrates substantially stronger agreement with human judgments compared to established metrics. Structured feedback enables significant quality improvements through self-refinement without retraining. By demonstrating that evaluation feedback can serve as executable instructions for generation, this work establishes a generalizable paradigm for aligning assessment with improvement, with direct implications for controllable text generation requiring verifiable accuracy and transparent quality control. All code and datasets will be released in GitHub for reproducibility.
Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization metrics and LLM-based evaluators across seven datasets spanning five domains, covering documents from short news articles to long scientific, governmental, and legal texts (2K-27K words) with over 1,500 human-annotated summaries. Our results show that traditional lexical overlap metrics (e.g., ROUGE, BLEU) exhibit weak or negative correlation with human judgments, while task-specific neural metrics and LLM-based evaluators achieve substantially higher alignment, especially for linguistic quality assessment. Leveraging these findings, we propose LLM-ReSum, a self-reflective summarization framework that integrates LLM-based evaluation and generation in a closed feedback loop without model finetuning. Across three domains, LLM-ReSum improves low-quality summaries by up to 33% in factual accuracy and 39% in coverage, with human evaluators preferring refined summaries in 89% of cases. We additionally introduce PatentSumEval, a new human-annotated benchmark for legal document summarization comprising 180 expert-evaluated summaries. All code and datasets will be released in GitHub.
Summarization ships in countless production systems, making model selection a routine decision that depends on measuring summary quality. Existing metrics struggle to support this: ROUGE captures only surface overlap, while LLM-as-judge scores saturate to near-identical values that fail to rank models effectively. We observe this saturation across three public datasets, two proprietary datasets, and multilingual settings. Motivated by this, we introduce Semantic Scaffold, an evaluation framework that extracts a hierarchical representation of facts, questions, and entity attributes from a source text, labeling each as a main point or supporting detail, and reusing this structure as a fixed reference for scoring summaries. From this representation, we derive three diagnostic metrics: Fact Preservation Score (FPS), Question Preservation Score (QPS), and Entity Preservation Score (EPS), designed to reward the preservation of essential information while penalizing detail overload, and position them as interpretable diagnostics that remain informative where holistic axes collapse. Finally, we analyze four recurring failure modes of ROUGE and LLM-as-judge scores, demonstrating that scaffold-based evaluation remains informative where conventional metrics collapse.
Recent advances in summary evaluation are based on model-based metrics to assess quality dimensions, such as completeness, conciseness, and faithfulness. However, these methods often require large language models, and predicted scores are frequently miscalibrated, limiting their reliability. Moreover, evaluating the average quality across different summaries for a single document typically requires access to multiple reference summaries. Here, we propose a general framework that generates individual and average proxy scores without relying on reference summaries, human annotations, or expensive model-based metrics. We also propose group isotonic regression binning (GIRB), a calibration method that adjusts the raw predictions to better align with ground-truth evaluation metrics. While we focus on continuous-value scenarios, such as summarization, the method is applicable to discrete-value tasks, such as question answering. Experiments on seven datasets demonstrate that our approach consistently outperforms existing baselines.