Fuzzy Fingerprinting Encoder Pre-trained Language Models for Emotion Recognition in Conversations: Human Assessment and Validity Study

Emotion Recognition in Conversations (ERC) aims to identify speakers' emotions in multi-turn dialogue. Accurate emotion recognition can support a wide range of applications, including empathetic conversational agents, mental health support, and educational technologies. While many recent approaches rely on task-specific fine-tuning, such models may exploit dataset-specific cues. A central yet rarely questioned assumption in ERC is that each utterance can be assigned a single unambiguous emotion label. To investigate this assumption, we study ERC using Large Language Models (LLMs) in a zero-shot setting while incorporating preceding conversational turns as context. We show that aggregate metrics mask systematic failures. Errors concentrate around utterances containing negations, exclamations, and interjections. This pattern is consistent across all evaluated models, suggesting limitations in the benchmarks rather than model-specific weaknesses. A controlled re-annotation study involving four human annotators supports this finding: strong agreement is observed in only 35 percent of cases, with neutral utterances dominating high-agreement instances, while many emotional categories fall into low-agreement regimes. These findings suggest that many apparent model errors reflect genuine annotation ambiguity rather than poor emotion understanding. Standard single-label evaluation is therefore insufficient. To address this limitation, we introduce an LLM-as-Judge framework that evaluates each emotion independently according to its plausibility in the conversational context rather than enforcing a single-label decision.

Emotion Recognition in Conversation (ERC) is essential for effective human-machine interaction, aiming to identify speakers' emotional states in multi-turn dialogues. Early text-based methods struggle with complex scenarios like sarcasm because they inherently neglect vital non-verbal information. While recent Vision-Language Models (VLMs) address this by analyzing video directly, they are not inherently tailored for ERC and often focus on emotionally irrelevant background regions or passive listeners rather than the active speaker. Furthermore, fine-tuning these large models incurs prohibitive computational costs. Additionally, isolated visual signals are frequently ambiguous or technically compromised without the context of linguistic content and vocal prosody. To address these challenges, we propose VISAFF, a speaker-centered VISual AFFective feature learning framework for ERC. VISAFF consists of two stages: Speaker-Centered Affective Grounding and Reliability-Guided Affective Complementation. VISAFF utilizes a tuning-free approach to unlock the reasoning capabilities of frozen VLMs, efficiently steering them to focus on the active speaker's emotional visual cues without heavy training overheads. In the second stage, we introduce a reliability-guided affective complementation mechanism that dynamically leverages textual and acoustic modalities to compensate for visual uncertainty. Experiments on two real-world datasets demonstrate that VISAFF achieves highly competitive performance compared to state-of-the-art methods in a tuning-free setting, significantly enhancing computational efficiency by eliminating the need for expensive fine-tuning of large VLMs. The source code is available at https://anonymous.4open.science/r/speaker-2365/.

Emotion Recognition in Conversation (ERC) aims to predict utterance-level emotions in dialogues and has largely advanced through context-centric modeling. However, global context is a heterogeneous signal, and not all contextual information is equally relevant to emotion prediction. This paper focuses on the affect-oriented component of this signal, termed dialogue-level affective atmosphere, which captures a latent tendency commonly reflected in conversational emotion patterns. To estimate and exploit this tendency, we propose AtmosERC, a graph-based ERC framework that models each dialogue as a conversational graph over utterances and speakers. A relation-aware graph extractor filters and fuses heterogeneous graph signals to produce dialogue-level and speaker-conditioned affective priors. The resulting compact prior guides lightweight sequential emotion prediction and can also be verbalized into prompt-level cues for LLM-based ERC without modifying backbone models. Experiments on four ERC benchmarks show that AtmosERC improves lightweight ERC, enhances LLM-based ERC as a plug-in cue, and yields more stable predictions under local emotional deviations.