Misaligned by Reward: Socially Undesirable Preferences in LLMs
Authors: Gayane Ghazaryan, Esra Dönmez
Organizations: Institute for Natural Language Processing, University of Stuttgart · 2Interchange Forum for Reflecting on Intelligent Systems, University of Stuttgart
Reward models are a key component of large language model alignment, serving as proxies for human preferences during training. However, existing evaluations focus primarily on broad instruction-following benchmarks, providing limited insight into whether these models capture socially desirable preferences. As a result, important failures in social alignment can remain hidden. We extend reward-model benchmarking to four socially consequential domains: bias, safety, morality, and ethical reasoning. We introduce a framework that converts social evaluation datasets into pairwise preference data, leveraging gold labels where available and directional bias indicators otherwise. This enables us to test whether reward models prefer socially undesirable responses, and whether their preferences produce systematically biased distributions over selected outputs. Across five publicly available reward models and two instruction-tuned models used as reward proxies, we find substantial variation across domains, with no single model performing best overall. The models fall well short of strong social intelligence: they often prefer socially undesirable options, and their preferences produce systematically biased distributions. Moreover, stronger bias avoidance can reduce sensitivity to context, revealing a key alignment trade-off between avoiding biased outcomes and preserving contextual faithfulness. These findings show that standard reward benchmarks are insufficient for assessing social alignment and highlight the need for evaluations that directly measure the social preferences encoded in reward models.
It is essential for large language model (LLM) technology to serve many different cultural sub-communities in a manner that is acceptable to each community. However, research on LLM alignment has so far predominantly focused on predicting a unified response preference of annotators from certain regions. This paper aims to advance the development of alignment models with a more global outlook, that are able to accurately represent the preferences of subcommunities and do not exhibit excessive bias towards any of them. We focus on the development of reward models for this purpose and present a novel reward model training algorithm (SCPO) that can incorporate diverse cultural preferences in a balanced manner. Our method results in performance increases of the minority reward model of up to 7 points over the baseline model across two datasets, PRISM and GlobalOpinionQA, and across 7 countries. SCPO is up to 280% more training data-efficient than full-data finetuning of reward models. In addition, we perform analysis of bias by separately evaluating on the preference of subcommunities and show that excessive bias is mitigated via our weighting method. Our code is available at https://github.com/minsik-ai/Steerable-Cultural-Preference
Reinforcement Learning from Human Feedback has become the standard paradigm for language model alignment, where reward models directly determine alignment effectiveness. In this work, we focus on how to evaluate the generalizability of reward models. By "generalizability", we mean the ability of RMs to correctly rank responses to align with diverse user preferences. However, existing reward model benchmarks are typically designed around a universal preference, failing to assess this generalization. To address this critical gap, we introduce RMGAP, a benchmark comprising 1,097 instances across Chat, Writing, Reasoning, and Safety domains. Since different users exhibit diverse preferences for the same task, we first generate four distinct responses with different linguistic profiles for each collected prompt. However, the original prompt set lacks the specificity to convey different preferences. We therefore construct tailored prompts by contrasting these candidates and designing scenarios in which one response becomes the uniquely appropriate choice. Moreover, we observe that users often express the same preference using different phrasings, and thus extend each prompt with two paraphrased variants. Our evaluation of 24 state-of-the-art RMs reveals their substantial limitations: even the best RM achieves only 49.27% Best-of-N accuracy, highlighting considerable room for improvement in reward model generalization. Related data and code are available at https://github.com/nanzhi84/RMGAP.
The alignment of large language models with human preferences is commonly achieved through Reinforcement Learning from Human Feedback or Direct Preference Optimization. However, these methods are vulnerable to the significant noise prevalent in real-world preference datasets. To address this critical issue, we present a theoretical framework for unbiased alignment, introducing the Unbiased Reward Model (URM) loss and the Unbiased Direct Preference Optimization (UDPO) loss. By mathematically correcting the distortion induced by preference noise, our novel objectives enable unbiased model training directly from noisy datasets, without requiring clean ground-truth supervision. We provide rigorous theoretical analyses demonstrating that our methods are noise-tolerant, parameter downward compatible, and classification-calibrated. Comprehensive experiments across diverse datasets demonstrate that our approaches outperform state-of-the-art baselines. Code available at: https://github.com/cswjl/unbiased-alignment.