ToolCUA: Towards Optimal GUI-Tool Path Orchestration for Computer Use Agents

Hybrid computer-use agents can act through screenshots or call text tools. We find that having a tool available does not settle which way the effect goes. Under one identical GUI-MCP harness on the OSWorld-MCP benchmark (309 tasks), the same MCP tools improve a reasoning model by +4.0pp and degrade a non-reasoning model by -5.9pp (5 runs each, both beyond 2 SE). What separates the two is tool-decision behavior. The non-reasoning policy ignores, misnames, or falsely terminates around tools. The reasoning model avoids these failures, yet still calls a tool on only 55/309 tasks, 23.9% of the tool-reachable ones. We call this shortfall the adoption gap. Both levels of the problem share one cause: the model already has a cheaper route and is never trained to take it. Multi-turn RL probes that cause. At the action level, a dense tool bonus raises spreadsheet adoption 0.03 -> 0.33 and carries into greedy decoding, but held-out accuracy does not follow. Behavior is steerable; competence is not. The bottleneck lies in tool-call semantics. At the context level, a successful tool call often makes the next screenshot redundant. Dropping it and halving image history cuts input tokens by about a third, at a small accuracy cost. Retraining under the same observation rule removes that cost. The compressed agent then reaches 37.8% against 33.0% for the uncompressed operating point, at 53% of the input cost, and closes the rich-lean gap on a pre-registered degraded subset to zero. Tools help when the model chooses and integrates them, and current hybrid agents leave many such choices unused. Code and checkpoints: https://github.com/redai-infra/hybrid-routing-agent

Training computer-use agents (CUAs) -- models that interact with graphical desktops through screenshots and keyboard/mouse actions -- requires large-scale, diverse trajectory data collected in full desktop environments. The largest public resource, AgentNet (22.5K human trajectories), leads to negative transfer when used for supervised fine-tuning (SFT): continuing training UI-TARS 7B on AgentNet causes OSWorld success rate to fall from 26.3% to 8-10%. We present ProCUA-SFT, a dataset of 3.1M step-level SFT samples distilled from 93K synthetic trajectories across 2,484 application combinations. The dataset is produced by a fully automated pipeline that (i) synthesizes grounded tasks on live desktops seeded with real-world content -- 912 spreadsheets from SpreadsheetBench, approximately 10K permissively-licensed presentations from Zenodo10K, and multi-application OSWorld configs -- and (ii) verifies each task's feasibility through binary precondition checking before rollout. A single VLM (Kimi-K2.5) serves as goal generator, precondition judge, and trajectory executor, eliminating planner-actor capability gaps. Each trajectory is expanded into step-prefix samples that exactly reproduce the context layout seen at inference time. Fine-tuning UI-TARS 7B on ProCUA-SFT for one epoch yields 45.0% on OSWorld -- an 18.7 percentage-point improvement over the base model and over 35% above AgentNet-trained counterparts. A subset of ProCUA was incorporated into the training data for the Nemotron 3 Nano Omni model, contributing to its computer-use capabilities.

GUI agents have the potential to become a general purpose executor over existing digital devices. To advance them toward real-world use, we envision agents that operate reliably on real devices, execute workflows across platforms, combine GUI interaction with CLI execution, complete long-horizon tasks, proactively initiate useful services, and autonomously improve their capabilities with minimal human effort. Guided by this vision, we present Qwen-UI-Agent, a real-world centric foundation GUI agent spanning mobile, computer-use, web, and DeepSearch environments. Qwen-UI-Agent combines diverse sandbox environments with a large-scale real-device mobile runtime. Its unified action space interleaves GUI operations with CLI execution and generates batched actions in a single model turn. An AutoResearch-style data flywheel uses agents to construct tasks and environments, diagnose failures, and plan subsequent iterations. Online RL supports training on trajectories exceeding 100 turns, with over 10,000 concurrent environments accelerating rollout. A lightweight harness layer supports proactive service initiation and stateful workflows across mobile and computer. Across a broad suite of evaluations, Qwen-UI-Agent sets state-of-the-art performance on mobile-use benchmarks while delivering competitive performance on computer- and browser-use tasks against frontier models, including Opus 4.8, Gemini 3.1 Pro, and GPT-5.6 Sol. On mobile use, it achieves 82.1% on MobileWorld, 92.2% on MobileWorld-Real, and 97.5% on AndroidDaily. On computer use, it achieves 79.5% on OSWorld-Verified and a 40.0% partial-progress score on OSWorld-v2. On browser use and GUI grounding, it achieves 73.6% on WebArena and 81.5% on ScreenSpot-Pro, respectively.