Organizations: University of Electronic Science and Technology of China · AI Platform, Xiaohongshu Inc. · Gaoling School of Artificial Intelligence, Renmin University of China · School of Electronic and Computer Engineering, Peking University
Abstract
Hybrid computer-use agents can act through screenshots or call text tools. We find that having a tool available does not settle which way the effect goes. Under one identical GUI-MCP harness on the OSWorld-MCP benchmark (309 tasks), the same MCP tools improve a reasoning model by +4.0pp and degrade a non-reasoning model by -5.9pp (5 runs each, both beyond 2 SE). What separates the two is tool-decision behavior. The non-reasoning policy ignores, misnames, or falsely terminates around tools. The reasoning model avoids these failures, yet still calls a tool on only 55/309 tasks, 23.9% of the tool-reachable ones. We call this shortfall the adoption gap. Both levels of the problem share one cause: the model already has a cheaper route and is never trained to take it. Multi-turn RL probes that cause. At the action level, a dense tool bonus raises spreadsheet adoption 0.03 -> 0.33 and carries into greedy decoding, but held-out accuracy does not follow. Behavior is steerable; competence is not. The bottleneck lies in tool-call semantics. At the context level, a successful tool call often makes the next screenshot redundant. Dropping it and halving image history cuts input tokens by about a third, at a small accuracy cost. Retraining under the same observation rule removes that cost. The compressed agent then reaches 37.8% against 33.0% for the uncompressed operating point, at 53% of the input cost, and closes the rich-lean gap on a pre-registered degraded subset to zero. Tools help when the model chooses and integrates them, and current hybrid agents leave many such choices unused. Code and checkpoints: https://github.com/redai-infra/hybrid-routing-agent
Tool-augmented LLM agents commonly rely on step-wise atomic tool calls, where each invocation, observation, and value transfer is exposed in the main reasoning trace. This creates an \emph{execution-granularity mismatch}: locally deterministic tool workflows are unfolded into repeated model-visible decisions, consuming context and forcing the model to manage low-level dataflow in the trace. We introduce \textbf{HyperTool}, a unified executable MCP-style tool interface that changes the model-visible unit of tool execution. A model invokes HyperTool with a code block that can call existing tools through their original schemas, manipulate returned values, and pass intermediate results locally, folding deterministic tool subroutines into a single outer call. To train models to use this interface, we synthesize HyperTool-format trajectories from cross-tool compositional tasks and verify them in real MCP environments. On MCP-Universe, HyperTool improves average accuracy from 15.69% to 35.29% on Qwen3-32B and from 9.93% to 33.33% on Qwen3-8B, and surpass GPT-OSS and Kimi-k2.5 on average accuracy, showing that our HyperTool can substantially improve multi-step tool use.
Computer Use Agents (CUAs) can act through both atomic GUI actions, such as click and type, and high-level tool calls, such as API-based file operations, but this hybrid action space often leaves them uncertain about when to continue with GUI actions or switch to tools, leading to suboptimal execution paths. This difficulty stems from the scarcity of high-quality interleaved GUI-Tool trajectories, the cost and brittleness of collecting real tool trajectories, and the lack of trajectory-level supervision for GUI-Tool path selection. In this paper, we propose ToolCUA, an end-to-end agent designed to learn optimal GUI-Tool path selection through a staged training paradigm. We first introduce an Interleaved GUI-Tool Trajectory Scaling Pipeline that repurposes abundant static GUI trajectories and synthesizes a grounded tool library, enabling diverse GUI-Tool trajectories without manual engineering or real tool-trajectory collection. We then perform Tool-Bootstrapped GUI RFT, combining warmup SFT with single-turn RL to improve decisions at critical GUI-Tool switching points. Finally, we optimize ToolCUA with Online Agentic RL in a high-fidelity GUI-Tool environment, guided by a Tool-Efficient Path Reward that encourages appropriate tool use and shorter execution paths. Experiments on OSWorld-MCP show that ToolCUA achieves 46.85% accuracy, a relative improvement of approximately 66% over the baseline, establishing a new state of the art among models of comparable scale. It also improves by 3.9% over GUI-only settings, demonstrating effective GUI-Tool orchestration. The results further suggest that training in a hybrid action space is a promising paradigm for real-world digital agents. Open-sourced here: https://x-plug.github.io/ToolCUA/
Tool-augmented multimodal agents show strong benchmark gains, often taken as evidence that agents have learned to use tools. We argue that this interpretation can be premature: a tool-call trace alone does not show whether the tool supplied answer-critical information. We study two representative ``thinking with images'' agents, Thyme and DeepEyesV2, across real-world understanding, OCR, chart understanding, and mathematical reasoning. Each agent is compared with its Tool-Free counterpart and with a Pure-Text Reasoner trained from the same source pool without tool-calling trajectories. Tool access yields little consistent aggregate improvement, does not reliably reduce generated-token cost, and leaves only a small tool-only solved set: 93% of DeepEyesV2's tool-solved problems and 96% of Thyme's are also solved by at least one non-tool setting. Mechanism ablations further show that the full tool-use loop does not consistently outperform either the tool-call format or the returned execution result alone. In the settings we study, the analyzed agents appear to learn tool-calling patterns more reliably than tool-contributed capabilities, suggesting that evaluation should distinguish tool availability from whether tools actually expand what agents can solve.