Organizations: Shanghai Jiao Tong University · Shanghai AI Laboratory · Fudan University · University of Science and Technology of China · Peking University · Nanjing University · Zhejiang University · Tongji University · Soochow University · The Chinese University of Hong Kong
Abstract
The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often begin with underspecified requests and leave important needs, constraints, or preferences unstated. However, existing benchmarks rarely evaluate whether agents can identify and act on such hidden intents before they are explicitly stated, especially in sustained multi-turn interactions where user needs emerge gradually. To address this gap, we introduce π-Bench, a benchmark for proactive assistance comprising 100 multi-turn tasks across 5 domain-specific user personas. By incorporating hidden user intents, inter-task dependencies, and cross-session continuity, π-Bench evaluates agents' ability to anticipate and address user needs over extended interactions, jointly measuring proactivity and task completion in long-horizon trajectories that better reflect real-world use. Experiments show (1) proactive assistance remains challenging, (2) a clear distinction between task completion and proactivity, and (3) the value of prior interaction for proactive intent resolution in later tasks.
Proactive agents are expected to anticipate user needs and provide autonomous assistance by perceiving environmental context without explicit instructions. A fundamental capability of such agents is to identify and track users' upcoming events, enabling continuous and event-specific assistance. For example, by recording the time and location of a planned hike, an agent can deliver weather reminders in advance or provide navigation support before departure. However, existing works on proactive agents largely overlook event-centric assistance, and the open-ended nature of proactive assistance poses challenges for reliable evaluation. To bridge these gaps, we introduce ProEvent, the first event-centric benchmark designed to assess an agent's ability to proactively maintain a user's timetable based on ongoing instant messaging chats. ProEvent provides synthesized yet realistic chats that consider the dynamic interaction among users, concurrent chat threads, and noise in the real world, and evaluates proactive agents on response timing, single-step response correctness, and multi-step response correctness. Experiments on eight LLMs and pipelines reveal that current agents frequently overact and struggle with event cancellation. Notably, even GPT-5.1 only reacts correctly in 26.7% of scenarios. Further qualitative analysis reveals fundamental limitations of current LLMs as proactive agents, particularly in detecting implicit events and reasoning from the user's first-person perspective.
Large language model (LLM) agents are increasingly deployed as personal assistants. Existing evaluations, however, mostly use short, self-contained requests in static environments. Everyday life assistance is different. A task runs for weeks rather than minutes. The world keeps changing while the agent is not being prompted. Many constraints are never stated outright. An agent that merely answers the request in front of it will fail at such a task. What is needed instead is an agent that stays proactive and consistent. It decides on its own when to act, when to ask, and when to stay silent. It notices changes that nobody announced. It keeps one plan coherent from the first day to the last. No current benchmark measures this. We introduce VibeLifeBench, a benchmark of 200 long-horizon tasks across ten everyday-life domains. Each task is a scripted multi-week timeline in a simulated world of 22 mock services. The world advances on its own clock, and many of its changes are silent, so only an agent that re-inspects the world discovers them. Every task is graded by fine-grained, weighted checks that read only what the agent actually left behind, covering the end state, the timeliness of its actions, and whether it upheld the implicit constraints. We evaluate seven frontier models. All of them score low, which shows how far current agents are from assisting with real life. We will open-source all tasks, environments, and the evaluation framework.
A long-lived LLM agent, such as OpenClaw, earns its value by acting on a user's preferences and constraints across sessions, not just the current request. Yet today's agents keep what a user volunteers but rarely ask for what stays unspoken, leaving a proactivity gap in long-lived LLM agents: an agent cannot act on a preference it never obtained. As users delegate more of their affairs to agents, the impact of this gap grows. We isolate one concrete, controllable slice of this gap as Ask-to-Remember (ATR): the agent decides whether to ask now for a reusable user preference that the current task does not need but a later session with the same user will. ATR is hard even to evaluate: the right question is underdetermined and its payoff deferred to tasks that may never arise. ATRBench, to the best of our knowledge the first ATR benchmark, makes it measurable by fixing each user's preferences as hidden ground truth, so success demands asking, not recall. Across eight frontier LLM agents, defaults fall at least 62 points below an oracle handed the relevant preference, and prompting closes little of it. Diagnostics identify acquisition as the bottleneck. ATRBench surfaces this proactivity gap in current agents and offers a diagnostic testbed for closing it.