Multi-Week, In-Class Deployments of Telepresence Robots With Four Homebound K-12 Students: Benefits, Challenges, and Recommendations
Authors: Matthew Rueben, Rhianna Lee, Thomas R. Groechel, Hengzhi Chen, Haemi Lee, Gisele Ragusa, Maja J. Matarić
Organizations: Department of Computer Science, University of Southern California, Los Angeles, CA, USA. · Los Angeles, CA, USA. · Colby College, Waterville, ME, USA. · Division of Engineering Education, Viterbi School of Engineering, University of Southern California, Los Angeles, CA, USA.
Abstract
Missing significant amounts of school during K-12 education is known to put students' cognitive and social development at risk. Alternatives such as home instruction and online learning are common, but lack sufficient interaction with peers and teachers in the classroom. Mobile remote presence systems, or telepresence robots, are promising for homebound students because they provide embodiment and mobility in addition to the real-time participation offered by video conferencing technologies. Research is needed, however, for telepresence robots to meet the complex needs of homebound students participating remotely in the K-12 classroom context. We present findings from four multi-week deployments with homebound K-12 students attending classes via telepresence robots. The homebound students' experiences were documented in a total of 15 interviews and analyzed qualitatively as case studies. The homebound student participants and their deployment contexts differed from one another along multiple dimensions, and while some benefits of mobile remote attendance were enjoyed by all participants, each participant also experienced unique benefits. Some challenges with hearing, seeing, and moving the robot around the classroom warranted improvements to the design of the telepresence system. Other challenges suggested priorities for managing a classroom deployment, such as ensuring that the remote student is included in classroom activities, accountable to the teacher, and treated with respect by classmates. Based on insights from the study, we make recommendations for real-world deployment procedures in similar contexts.
Family-school partnerships (FSP) are critical to children's development, yet families often face barriers such as time constraints, fragmented communication, and limited opportunities for meaningful engagement. As a step toward facilitating broader family-school partnerships, we explore a novel approach that integrates a social robot into family settings, specifically supporting home-based activities. Through interviews and co-design sessions, we designed and developed a robotic system informed by both parents and children, that supported, among other interactions, family communication about school topics. We evaluated the robot in a week-long, in-home study with 10 families. Our findings show how families integrated the robot into daily life, how parental facilitation styles shaped use, and how families perceived both the helpfulness and challenges of the robot. We contribute empirical insights, a modular system, and design implications for family- and child-robot interactions. We discuss ethical and privacy considerations, and broaden the design space for technologies supporting family-school partnerships.
The sense of family connectedness may support positive outcomes including individual well-being, resilience, and healthy family functioning. However, as technologies advance, they often replace human-human interactions instead of nurturing them. In this work, we investigate how robot-facilitated communication tools might instead create new opportunities for family connection. We conducted two studies with families with children aged 5-12. We first explored the design space through in-home technology probe sessions with six families. These probes inspired us to explore two key interaction design dimensions: the robot's behavior strategy (passive, reactive, proactive) and the mode of communication (synchronous, asynchronous). We then conducted a laboratory study with 20 families to examine how the two dimensions shaped parent-child interaction and connection. Our findings characterize how parents and children appropriated robot-mediated exchanges, the tensions they experienced around initiative, timing, and privacy, and the opportunities they envisioned for supporting everyday connectedness.
K-12 robotics and AI education remains difficult to scale, especially in rural regions lacking sustained technical mentorship. Programs like FIRST provide competition pathways and instructional opportunities, but they do not eliminate the need for local programming and robotics expertise. We introduce AI, Robotics, & Community (ARC), a hubs-based framework where colleges train undergraduate mentors and host workshops for nearby K-12 teams. Mature school programs can become secondary hubs that support additional schools, creating a self-reinforcing education loop where mentorship reach propagates geographically and can even grow super-linearly. We first evaluate ARC through a trial deployment at one university. The trial created three rural robotics teams. On five-point Likert surveys, mean increases in K-12 programming knowledge, resource access, and practice opportunities were 2.00, 2.25, and 1.25 points. Likewise, undergraduate confidence teaching technical concepts, adapting explanations, managing groups, and finding mentoring enjoyable and meaningful increased by 1.29, 1.14, 1.00, and 1.14 points. Additionally, we create a spatial Markov model of ARC's growth and simulate it using the state of Indiana as a testbed. Under moderate conditions, we find that ARC reaches 74% of Indiana's 1,925 public K-12 schools and produces 992 robotics programs after 40 years, compared with 161 projected under natural growth alone. Together, these results show ARC can create and support rural robotics programs, train undergraduate AI and robotics mentors, and potentially scale mentorship across a region.
Maxwell J. Jacobson, Gustavo Rodriguez-Rivera, Petros Drineas +1