Found in Conversation: LLMs Teach Themselves to Close the Multi-Turn Gap

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns, leading to inaccurate responses. In this paper, we stress-test the multi-turn understanding of LLMs and study the following two sub-tasks: (1) detecting whether the user pivots or refines in the current turn, and (2) shortlisting relevant context from previous turns. To this end, we construct synthetic benchmarks based on real-world datasets from varied domains, as to simulate context shifts of different levels of difficulty. We then evaluate the zero-shot performance of ten LLMs (open-weight, closed-source and reasoning), and demonstrate that only some reasoning and strongly instructed LLMs are accurate in detecting pivots; open-weight LLMs struggle with the task and frequently carry stale context even with explicit cues; and all models suffer from a position bias. Based on the results, we discuss key takeaways for improving long-term robustness in multi-turn capabilities for LLMs.

Large language models can follow complex instructions in a single turn, yet over long multi-turn interactions they often lose the thread of instructions, persona, and rules. This degradation has been measured behaviorally but not mechanistically explained. We propose a channel-transition account: goal-defining tokens become less accessible through attention, while goal-related information may persist in residual representations. We introduce the Goal Accessibility Ratio (GAR), measuring attention from generated tokens to task-defining goal tokens, and combine it with sliding-window ablations and residual-stream probes. When attention to instructions closes, what survives reveals architecture. Across architectures, the transition yields qualitatively distinct failure modes: some models preserve goal-conditioned behavior at vanishing attention, others fail despite decodable residual goal information, and the layer at which this encoding emerges varies from 2 to 27. A within-model causal ablation that force-closes the attention channel in Mistral collapses recall from near-perfect to 11% on a 20-fact retention task and raises persona-constraint violations above an adversarial-pressure baseline without user pressure, with both effects emerging at the predictable crossover turn. Linear probes recover per-episode recall outcomes from residual representations with AUC up to 0.99 across all four primary architectures, while input embeddings remain at chance. Across architectures and model scales, the gap between attention loss and residual decodability predicts whether goal-conditioned behavior survives channel closure. We contribute GAR as a diagnostic, the channel-transition framework as a controlled mechanistic account, and a parametric prediction of failure timing under windowed attention closure.

Large language models (LLMs) achieve impressive performance when a task is fully specified in a single turn, yet the same models lose up to 39% of that performance when the identical task is revealed incrementally across multiple turns, a phenomenon documented at scale as Lost in Conversation. Crucially, this collapse is almost entirely a reliability failure; the best case, the aptitude only falls 16%, while the unreliability more than doubles (+112%). We argue that the root cause is structural, a flat conversation history assigns equal implicit weight to every prior turn, giving the model no signal to distinguish a critical constraint from incidental dialog. We present SeDT Sentence-transformer Decision-Transformer, a training-free inference-time method that resolves this by importing return-to-go conditioning from offline reinforcement learning. SeDT annotates each conversation shard with a cumulative relevance score derived from three complementary semantic, lexical, and positional signals and presents the full annotated history to the model at the final turn, without weight changes, without training data, and without discarding context. Evaluated on the Lost-in-Conversation benchmark in three LLMs and three generation tasks, SeDT outperforms the sharded baseline in all nine model-task combinations, with gains up to +37.7% in mean performance P and simultaneous reductions in unreliability in seven of the nine combinations. In short, telling the model which past turns matter is sufficient to substantially recover the performance lost in conversation.