Beyond Recall: Behavioral Specification as an Interpretive Layer for AI Personalization

Aligning AI systems with diverse human values requires value specifications grounded in concrete examples, but generating such examples without extensive human supervision remains an open challenge. We investigate what makes these examples effective, using Internal Coherence Maximization (ICM) -- which infers labels by maximizing their mutual predictability -- to generate persona-specific examples that steer a model toward a target group's values, without human supervision. Across four benchmarks spanning classification, preference, and open-ended generation, ICM-inferred in-context examples match the performance of gold labels. Crucially, coherence matters beyond individual label accuracy: with accuracy held constant, more coherent examples generalize substantially better than incoherent ones. For personas underrepresented in pretraining data, targeted human feedback on the questions where the model is least certain about a persona's values yields better generalization than the same number of labels on arbitrary questions. These results identify coherence as a key design principle for scalable value specification, leveraging the diverse human perspectives already encoded in pretrained language models.

Large language models (LLMs) are increasingly used to simulate human populations via persona prompting, often under the assumptions that richer persona descriptions improve behavioral fidelity, similarly sized attribute combinations are equally simulatable, and persona definitions generalize across tasks. In this work, we formalize these assumptions and systematically evaluate them across multiple architectures, scales, and simulation settings. We identify a fundamental limitation we term persona manifold collapse, where increasingly expressive persona specifications lead to systematic contraction of representational and behavioral diversity. Across models, increasing persona complexity consistently reduces inter-persona separation in latent space and weakens behavioral differentiation in downstream simulation tasks. These effects persist across multiple analyses as richer personas fail to preserve human subgroup disagreement, performance varies across attribute combinations of similar size, and adding descriptive detail often degrades rather than improves simulation fidelity. Surprisingly, simple Age-Gender personas consistently outperform richly specified Ideal Customer Profiles (ICPs) across industries, achieving substantially higher downstream prediction accuracy. We find that collapse is not uniform across attributes. Certain combinations remain behaviorally stable and preserve stronger alignment with human responses, forming localized regions we term alignment bridges. Together, our results provide empirical and conceptual foundations for understanding the limits of persona-conditioned simulation, highlighting the need for representation-aware persona construction rather than increasing persona expressivity alone.

Large Language Models have enabled increasingly capable autonomous agents, yet personalization remains critical for making such agents practically useful. Recent benchmarks have begun evaluating personalization in agents, but they largely rely on static preference snapshots, fixed interaction logs, or question answering over predefined user profiles. Such designs fail to capture the complexity of evolving user preferences and neglect preference-conditioned task execution-a discrepancy we term as the knowledge-to-action gap. To address this challenge, we introduce IBA-Bench, a benchmark for implicit behavioral alignment constructed from longitudinal interaction histories that contain noise, implicit cues, and temporal inconsistencies. Unlike prior work, IBA-Bench evaluates whether an agent can execute tasks while satisfying implicit user constraints inferred from historical interactions. We further propose IBA-Agent, an agent framework that reconciles conflicting priorities through broad retrieval and trajectory-level alignment. Experiment results on IBA-Bench show that effective personalization remains a significant challenge for state-of-the-art LLM agents, and the proposed IBA-Agent substantially improves behavioral alignment in complex scenarios across nine application domains.