DynSess: Dynamic Session-Level Evaluation and Optimization Framework for Role-Playing Agents

Large language models (LLMs) increasingly serve as interactive social agents, yet their ability to maintain coherent and authentic persona-level role-playing remains limited, particularly in realistic social scenarios. Existing research predominantly focuses on character-level settings and relies on static evaluation formats, failing to capture the complexity of everyday social interactions. In this work, we present PersonaArena, a dynamic simulation framework for evaluating and improving persona-level role-playing in LLMs. PersonaArena leverages a large, filtered corpus of user-generated social content to construct a nuanced persona bank, and elicits multi-turn, context-rich interactions within simulated social environments. Our framework features a multi-agent debating judge for holistic and unbiased assessment. Through extensive experiments, we demonstrate that PersonaArena enables rigorous evaluation and enhancement of LLMs' role-playing capabilities, advancing the development of more authentic and socially adept AI agents.

Role-playing agents (RPAs) have become one of the most important consumer applications of large language models. Users engage in multi-turn conversations with RPAs for experiences such as emotional comfort, making reliable evaluation essential for measuring capability, comparing systems, and guiding further improvement. Existing benchmarks, however, typically require an RPA to continue a fixed dialogue history and then evaluate the continuation using a fixed rubric detached from the user. We identify and empirically demonstrate two limitations of this design. First, an RPA's output is shaped by the preceding dialogue history, preventing a scientifically grounded assessment of its role-playing ability in real multi-turn settings. Second, user experience varies substantially across individuals, and conventional fixed rubrics need not align with user satisfaction. We therefore introduce PALATE (Person-Aligned LLM-Simulated-User Assessment with Tailored Evaluation), a scalable RPA benchmark built on user simulators. PALATE is accompanied by a pool of 300 character profiles. Its main evaluation trains five per-user simulators and lets them engage candidate RPAs in free-form, multi-turn conversations over a pre-frozen panel of character profiles. Alongside a general quality rubric, we construct personalized rubrics to measure user satisfaction; on held-out annotated data, the personalized rubrics show higher agreement with human judgments than the general rubric. In the main evaluation of 16 candidates, PALATE separately characterizes generic turn quality, long-horizon session capability, and per-user experience on multi-turn trajectories co-constructed by each candidate. It thereby produces interpretable evaluations of specific user-RPA pairs rather than compressing systems into a single user-independent ranking.

Building general-purpose role-playing agents that faithfully portray any character from a natural-language profile remains challenging. The dominant paradigm -- supervised fine-tuning -- encourages behavioral mimicry without deep, human-like internal thought processes, resulting in poor out-of-distribution generalization. Therefore, we propose \textbf{Psy-CoT}, a psychology-grounded chain-of-thought framework that decomposes pre-response reasoning into three role-specific steps -- \emph{Interaction Perception}, \emph{Psychological Empathy}, and \emph{Logical Construction} -- so that the model \emph{thinks dynamically} from the profile rather than merely mimicking surface patterns. While structured reasoning provides a foundation, it alone is insufficient; reinforcement learning is essential to further align the model with character fidelity. However, we observe that under LLM-based reward models, both generic phrases that hack the reward model and genuinely role-specific phrases receive identical gradient signals -- this hacking accumulates over training, misleading the model into treating both as equally optimal choices. To address this, we propose \textbf{Role-Aware Policy Optimization (RAPO)}, which uses profile--token mutual information to weight gradients asymmetrically -- amplifying role-specific tokens under positive advantage while attenuating them under negative advantage. Experiments on CoSER, CharacterBench, and CharacterEval demonstrate that Psy-CoT outperforms existing role-playing CoT methods, and RAPO consistently surpasses GRPO across multiple model scales.