Despite substantial progress in long-context modeling, existing benchmarks remain confined to factual memory for explicit recall, failing to measure the reflective memory required to synthesize fragmented, multimodal cues into high-level interpretations. To address this gap, we introduce RefMem-Bench, a benchmark for reflective memory in long-horizon dialogue. RefMem-Bench contains 26K annotated QA instances with eight reflective-memory dimensions and three task formats, requiring models to move beyond surface-level retrieval and infer latent meanings from evidence distributed across interaction histories. To enhance reflective memory capability, we propose REflective Memory INDuction (REMIND), a hierarchical framework that treats reflective memory as progressive meaning construction. REMIND couples question-conditioned evidence retrieval, salience-aware grounding, and abstraction-level supervision, and uses Progressive Reflective Alignment to distill high-level reflective reasoning into the factual inference pathway. Experiments show RefMem-Bench poses a substantial challenge to current models, while REMIND consistently improves both answer accuracy and memory recall through progressive evidence perception, grounding, and abstraction.
Large Language Models (LLMs) have made significant progress in dialogue, yet redundant memory contexts severely limit their effectiveness in long-term dialogue agents. External memory systems have been proposed to improve memory maintenance. However, these systems mainly rely on one-shot retrieval, which limits their ability to retrieve sufficient and relevant evidence. Although recent methods introduce reflection into retrieval, their retrieval paths are generated by the LLM from limited evidence, leading to unstable retrieval and additional latency overhead. %These limitations highlight the need for effective retrieval mechanisms. To address these limitations, we propose MGRetrieval, a retrieval strategy that grounds reflective retrieval in the semantic structure of historical memories. Specifically, MGRetrieval consists of two steps: (1) It references the structure of historical memories to construct a more precise retrieval path. (2) The LLM retains critical memories and determines whether accumulated memories are sufficient to stop further iterative retrieval. This allows the retrieval process to follow semantically meaningful paths. Through memory-guided retrieval and critical memory propagation, MGRetrieval gradually constructs concise and sufficient memory contexts. Extensive experiments on LoCoMo show that MGRetrieval outperforms the strongest baseline by 8.91% in F1 and 11.11% in BLEU-1 on average across Qwen2.5-14B and Qwen3-14B, while maintaining practical token and latency costs. The code can be found in https://anonymous.4open.science/r/MGRetrieval.
Long-term memory is increasingly important for conversational agents, yet existing benchmarks primarily measure memory through pointwise factual recall: whether a system can recover isolated facts or event-level details from prior interactions. Real-world memory use, however, often requires a more demanding capability: integrating distributed, implicit, and noisy evidence across extended interaction histories into coherent, task-oriented outputs. We call this capability memory utilization. Here, we introduce UtilMem, a diagnostic benchmark comprising 1,717 instances across five domains, designed to evaluate four underexplored aspects of memory utilization: reasoning over dense histories, identifying implicitly relevant memories, synthesizing distributed evidence into summaries, analyses, or plans, and resisting interference from semantically similar distractors. Evaluating a diverse set of retrieval-based and memory-augmented systems, we find that strong performance on conventional factual-memory benchmarks does not reliably translate into effective memory utilization. Moreover, retrieval alone is insufficient: even when relevant evidence is successfully recovered, systems frequently fail to integrate information across sessions or to distinguish useful evidence from plausible distractors. These findings expose a substantial gap between accessing stored information and using it effectively, and suggest that progress in long-term conversational memory will require architectures that explicitly support evidence integration and robustness to retrieval interference. Code is available at https://github.com/peijunallin/UtilMem.
The ability to handle long-term memory in LLMs is becoming increasingly critical, yet existing benchmarks remain English-centric and rely on aggregate retrieval metrics, failing to capture interactions between long-range context, temporal information, and reasoning. To address this, we introduce RUMBA (Russian User Memory BenchmArk) - a new benchmark for long-term conversational memory that provides a fine-grained taxonomy of memory-centric question types and a unified methodology accounting for semantic type, session scope, temporal reasoning, and the explicitness of temporal expressions. RUMBA consists of timestamped user-assistant dialogues with QA pairs requiring retrieval, combination, and reasoning across sessions. While designed for Russian, we also provide an aligned English subset under the same methodology. We evaluate contemporary memory systems and long-context models, and show how RUMBA serves as a diagnostic tool to analyze model behavior across benchmark slices and identify strengths and failure modes of different memory mechanisms.
Elizaveta Shevtsova, Inna Glebkina, Mark Baushenko +2