Agentic Clustering: Controllable Text Taxonomies via Multi-Agent Refinement

Using a Large Language Model (LLM) as the clusterer at production scale is hard: prompts cannot hold the entire label space, and per-document serial processing does not deliver the throughput real workloads require. We present RAILS, a retrieval-augmented incremental LLM clusterer that turns clustering into a simple loop over a growing label pool and scales through document batching with bounded concurrency. On six public benchmarks RAILS exceeds the strongest prior LLM-clustering method on average, lifting accuracy from 51.2% to 59.3%, NMI from 67.2% to 74.8%, and ARI from 45.4% to 54.7%. We further report production-deployment evidence from a SaaS ticket-topic-discovery pipeline, where RAILS has replaced a traditional HDBSCAN stage with higher clustering quality, transparent prompt-driven control, and stateful incremental operation.

Production large language-model (LLM) agents are increasingly deployed not as lone problem-solvers but as managers: a main model creates specialized subagents, delegates work, and orchestrates their parallel, asynchronous returns through dynamic workflows. Whether one model can actually run such a team is largely unmeasured: existing benchmarks score a policy's own task-solving or a fixed multi-agent system's emergent behavior, but none isolate the management ability of the single LLM acting as leader. We introduce ClawArena-Team, a benchmark of 41 multi-turn, multimodal, multi-directory scenarios spanning 258 evaluation rounds and 72 staged updates that measures this management ability. The main agent is deliberately constrained: it natively perceives only text and directly accesses only part of the workspace. It commands a fixed, locally served subagent pool, so score differences reflect management skill, not raw capability. All scoring is execution-based with no LLM judge: an overall score -- the Subagent-Management Score (SMS) -- multiplies task correctness by a least-privilege and modality-routing factor. Across twelve proprietary, community-hosted, and self-hosted models, experiments show that the management bottleneck is privilege granting rather than perception (no model exceeds 50% workspace-permission precision); that cost and management quality are decoupled (API cost spans over 100 times while the overall score spans under 4 times, with the cheapest open models on the Pareto frontier); and that most leaderboard scores cluster within a 9.9-point band while orchestration behaviors diverge by more than an order of magnitude. Code is available at https://github.com/aiming-lab/ClawArena.

Scaling LLM-based applications to millions of users is bottlenecked by the inference cost and latency of modern foundation models. A natural fix is to cluster the inputs and call the LLM only on cluster representatives, letting other members inherit the output -- but this is only safe if each member is measurably close to its representative. Existing clustering methods do not offer such per-sample quality control at scale: none jointly guarantee a minimal within-cluster similarity, exact matching of categorical attributes, and scalability to tens of millions of samples. We propose a two-stage algorithm that generates initial clusters with Mini-batch K-Means, then greedily selects representatives within each initial cluster -- a step equivalent to the Johnson-Chvatal heuristic for Set Cover over alpha-balls in embedding space. The algorithm enforces the similarity and attribute guardrails exactly by construction, and runs in $O(nd + n^2 d/K)$ time and $O(nd + n^2/K^2)$ memory for $n$ samples, feature dimension $d$, and $K$ initial clusters -- linear in $n$ when $K$ grows proportionally with $n$. We provide benchmarks against common clustering methods on internal and public datasets: our method not only delivers per-sample guardrails but also runs 10-1000x faster and scales to data sizes where most standard methods become intractable. Deployed on 38 million customers for a persona-based recommender, the clustering method cut downstream cost and latency by 50-fold while preserving personalization and unblocked the production launch.