RAILS: Retrieval-Augmented Incremental LLM Clustering at Scale

Scaling LLM-based applications to millions of users is bottlenecked by the inference cost and latency of modern foundation models. A natural fix is to cluster the inputs and call the LLM only on cluster representatives, letting other members inherit the output -- but this is only safe if each member is measurably close to its representative. Existing clustering methods do not offer such per-sample quality control at scale: none jointly guarantee a minimal within-cluster similarity, exact matching of categorical attributes, and scalability to tens of millions of samples. We propose a two-stage algorithm that generates initial clusters with Mini-batch K-Means, then greedily selects representatives within each initial cluster -- a step equivalent to the Johnson-Chvatal heuristic for Set Cover over alpha-balls in embedding space. The algorithm enforces the similarity and attribute guardrails exactly by construction, and runs in $O(nd + n^2 d/K)$ time and $O(nd + n^2/K^2)$ memory for $n$ samples, feature dimension $d$, and $K$ initial clusters -- linear in $n$ when $K$ grows proportionally with $n$. We provide benchmarks against common clustering methods on internal and public datasets: our method not only delivers per-sample guardrails but also runs 10-1000x faster and scales to data sizes where most standard methods become intractable. Deployed on 38 million customers for a persona-based recommender, the clustering method cut downstream cost and latency by 50-fold while preserving personalization and unblocked the production launch.

Recent text-clustering methods use large language models to propose a cluster taxonomy from a corpus and then assign each text to it. These pipelines are fundamentally programmatic: the sequence of LLM calls and the rules for stopping, merging, and splitting clusters are fixed in code in advance, so they generalise poorly across corpora of different structure and cannot easily incorporate user-supplied constraints such as a target cluster count or a clustering intent. We propose an agentic alternative in which an orchestrator LLM inspects the state of the discovery process at each step and dispatches one of a small set of specialised agents - proposer, synthesizer, auditor, investigator, and critic - adapting the pipeline to the corpus rather than executing a fixed one. On seven public text-clustering benchmarks the method achieves state-of-the-art performance, beating the strongest prior LLM baseline by up to 32% in ARI.

Efficient deployment of large language models (LLMs) in production forces a trade-off between accuracy and cost. Operators often default to a single model that is either expensive for easy queries or insufficient for hard ones. To address this challenge, we propose a two-stage cascaded solution. Stage 1 clusters incoming queries and assigns each cluster to its most cost-effective model. The cost budget for this routing process is set by an interpretable hyperparameter, tuned offline. Stage 2 adds a quality estimation (QE) cascade; when an output from Stage 1 is judged low-quality, the query is escalated to a stronger model. This ensures only hard or low-confidence cases reach the expensive models. On the test datasets, the cascaded system retains 97-99% of the strongest model's accuracy while reducing Time Per Output Token (TPOT). It requires only task-correctness labels and adapts to changes in the model pool without manual reconfiguration.