Semantic retrieval in e-commerce must handle short, noisy, and colloquial queries over large product catalogs with fine-grained attribute distinctions. We present a Siamese LLM dual-encoder trained through a two-stage pipeline: contrastive learning with a false-negative margin mask to prevent penalization of near-duplicate products, followed by Relative Odds Alignment for Retrieval (ROAR), a preference optimization objective that extends Bradley-Terry to variable-sized graded relevance groups via consecutive odds-ratio margins. The training corpus mirrors this progression - substitute query-product pairs provide coarse semantic supervision in Stage 1 and graded relevance annotations drive fine-grained ranking in Stage 2. The resulting system accurately retrieves exact matches while correctly ordering substitutes and complementary products, with gains confirmed across query-frequency strata and business verticals, and statistical significance validated through live A/B deployment at scale.
Entity search, i.e., finding the most similar entities to a query entity, faces unique challenges in e-commerce, where product similarity varies across categories and contexts. Traditional embedding-based approaches often struggle to capture nuanced context-specific attribute relevance. In this paper, we present a two-stage approach combining Large Language Model (LLM)-driven attribute graph construction with graph-aware LLM ranking. In the offline stage, we extract structured product attributes from unstructured text, and construct a reusable attribute graph with category-aware schemas. In the online stage, we rank retrieved candidates by reasoning over this structured representation rather than raw text, reducing per-product token usage by 57% while improving ranking precision. Experiments show that our approach outperforms multiple baselines under zero-shot scenarios, achieving a over 5% improvement in average precision without requiring training data, generalizes robustly across diverse product categories, and shows immense potential for real-world deployment.
Generative retrieval offers a promising alternative by unifying the fragmented multi-stage retrieval process into a single end-to-end model. However, its practical adoption in industrial e-commerce search remains challenging, given the massive and dynamic product catalogs, strict latency requirements, and the need to align retrieval with downstream ranking goals. In this work, we propose a retrieval framework tailored for real-world recall scenarios, positioning generative retrieval as a recall-stage supplement rather than an end-to-end replacement. Our method, CQ-SID (Category-and-Query constrained Semantic ID), employs category-aware and query-item contrastive learning along with Residual Quantized VAEs to encode items into hierarchical semantic cluster identifiers, significantly reducing beam search complexity. Additionally, we develop EG-GRPO (Expert-Guided Group Relative Policy Optimization), a reinforcement learning approach that aligns generative recall with downstream ranking under sparse rewards by injecting ground-truth samples to stabilize training. Offline experiments on TmallAPP search logs show that CQ-SID achieves up to 26.76% and 11.11% relative gains in semantic and personalized click hitrate over RQ-VAE baselines, while halving beam search size. EG-GRPO further improves multi-objective performance. Online A/B tests confirm gains in GMV (+1.15%) and UCTCVR (+0.40%). The generative recall channel now contributes substantially in production, accounting for over 50.25% of exposures, 58.96% of clicks, and 72.63% of purchases, demonstrating a viable path for deploying generative retrieval in real-world e-commerce systems.
With the development of large language models (LLMs), generative retrieval is becoming increasingly important in e-commerce scenarios. Current mainstream approaches typically use a two-stage training strategy: first train a product embedding model, and then learn a codebook that maps embeddings to product IDs. This cascaded approach suffers from two major issues: (1) error accumulation-if the embedding model in the first stage produces biased representations, the codebook in the second stage cannot correct these errors, degrading final retrieval performance; and (2) codebook learning relies solely on product embeddings and lacks modeling of query-to-product and product-to-product interactions. As a result, products belonging to the same cluster may be assigned inconsistent IDs by the codebook, further hurting retrieval accuracy. To address these problems, we propose a novel method that jointly trains the embedding model and the codebook, and incorporates same product cluster information as an additional supervision signal. Experimental results demonstrate that our method significantly improves e-commerce retrieval performance while simultaneously enhancing both embedding and codebook learning.