Beyond Averages: Evaluating LLMs on Human Survey Replication at the Distributional Level
Authors: Jeonghyeon Moon, Jiwon Kim, Yeheum Lah, Yoonju Han, Yuncheol Kang
Abstract
LLMs are increasingly used to simulate human survey responses, but prior work has mainly evaluated replication using mean-level or aggregate agreement, offering limited insight into whether LLMs reproduce the variability of human behavior. We evaluate LLM-based survey replication at the distributional level using a non-public 2010 consumer choice experiment on Korean instant noodle purchases, a setting unlikely to overlap with model training data. We evaluate three response variables of differing statistical type: binary purchase incidence, categorical brand choice, and count purchase quantity. For each, we compare human and LLM responses at mean-level, pattern, and distributional alignment, and against reference baselines from the human data alone. LLMs reproduce condition-level patterns reasonably well but fail to capture distributional structure: for purchase quantity, no model beats a condition-insensitive baseline that simply matches the pooled human distribution. Because models that match human means well can still produce distributions further from humans than this baseline, mean-based evaluation alone can be actively misleading. Replication also varies with input configuration, with structured personas and multimodal inputs improving alignment while explicit reasoning prompting degrades it monotonically.
Large language models (LLMs) are increasingly used to simulate human behavior in business, economics, and the social sciences, offering a low-cost complement to laboratory experiments, field studies, and surveys. This paper evaluates how well LLMs replicate human behavior in operations management. Using nine published behavioral-operations experiments, we assess LLM performance along two dimensions: whether LLM-generated data reproduce the original hypothesis-test outcomes, and whether their full response distributions align with human data, measured by Wasserstein distance. We find that LLMs often replicate hypothesis-level effects, suggesting that they can capture salient decision biases and behavioral regularities. However, their response distributions frequently diverge from human data, even for strong proprietary models, with dispersion mismatch playing an important role. We also examine two lightweight mitigation strategies: chain-of-thought prompting and hyperparameter tuning. Both can reduce distributional misalignment, and appropriate tuning can sometimes allow smaller or open-source models to match or outperform larger proprietary systems.
Large language models (LLMs) are increasingly used to simulate social survey responses, yet their outputs exhibit systematic biases: marginal distributions are skewed, response variance is poorly calibrated, and predictor-outcome relationships are attenuated. We ask a simple question: given a small pilot sample of human responses, can an LLM recover the statistical characteristics of a broader population? We decompose recovery along three axes: structural fidelity, marginal fidelity, and individual fidelity. Using a COVID-19 misinformation survey as a case study, we benchmark three families of approaches: prompting, rectification, and fine-tuning. The findings suggest that fine-tuning on small pilot samples offers a balanced approach for achieving multiple forms of fidelity, but the levels of such fidelity can vary across subsamples, potentially threatening pluralistic alignment.
Eun Cheol Choi, Youngrae Kim, Prabhu Pugalenthi +2
Digital personas powered by Large Language Models (LLMs) are increasingly proposed as substitutes for human survey respondents, yet it remains unclear when they can reliably approximate human survey findings. We answer this question using the LISS panel, constructing personas from respondents' background variables and pre-2023 survey histories, then testing them against the same respondents' held-out post-cutoff answers. Across four persona architectures, three LLMs, and two prediction tasks, we assess performance at the question, respondent, distributional, equity, and clustering levels. Digital personas improve alignment with human response distributions, especially in domains tied to stable attributes and values, but remain limited for individual prediction and fail to recover multivariate respondent structure. Retrieval-augmented architectures provide the clearest gains, but performance depends more on human response structure than on model choice: personas perform best for low-variability questions and common respondent patterns, and worst for subjective, heterogeneous, or rare responses. Our results provide practical guidance on when digital personas could be appropriate for survey research and when human validation remains necessary.