The Perils of Agency: How Developers Perceive, Prioritize, and Address Risks in Agentic AI Products

We present key challenges and future research directions in the security and privacy of agentic AI, based on a horizon-scanning exercise that brought together thirty leading international experts from academia, industry, and government to engage in focused discussions and collaborative exercises on the emerging risks associated with the growing agency of AI.

To anticipate socio-technical risks from AI agents, organizations need taxonomies to classify them. However, existing AI risk taxonomies focus on broad risks and do not capture job-specific risks introduced by agents. To address this gap, we make three main contributions. First, we developed a multi-layer framework from a literature review of AI agents. The framework models three core components and their interactions: agents, goals, and environment. Second, we embedded this framework in a structured prompt and applied it to descriptions of 2,078 job tasks from the O*NET database, producing 8,356 risk scenarios labeled by severity and deployment mode (automation or augmentation). We validated these scenarios with 45 workers across 10 job roles and an independent LLM judge, confirming their plausibility and alignment with job tasks. Finally, we extended an existing taxonomy to create a 15-category taxonomy of workplace AI agent risks that covers all our risk scenarios. Our analysis highlights four findings. First, augmentation is not inherently safe because overreliance on agents can gradually erode workers' skills and oversight. Second, Erroneous Agent Actions accounts for the largest share of risk scenarios and has the highest concentration of severe risks. Many arise at the human-agent boundary. Third, automation is associated mainly with organizational risks, while augmentation is associated mainly with risks to workers. Fourth, workers found our taxonomy easier to use for a risk classification task than two other taxonomies and preferred it in 64% of non-tied comparisons with a recent generative AI risk taxonomy. These findings show that workplace AI agent risks do not arise from agents alone; they also depend on how people work with agents and how agents are deployed. Safer workplaces require not only safer agents but also carefully designed human-AI agent collaboration.

Agentic systems are rapidly moving to production, where they read untrusted inputs, call tools with real permissions, and act autonomously, expanding the security surface beyond chat-only models. Yet standard evaluations remain single-turn and fail to capture multi-step agent vulnerabilities. We present a systematic black-box framework for risk-aware agent evaluation requiring only basic system descriptions. Our approach introduces: (1) a seven-domain taxonomy mapping observable behaviors to risk categories, (2) fully automated SAGE-RT red teaming producing 120 adversarial scenarios per domain, and (3) human-validated evaluation using LLM judges. Empirical validation across two agent architectures (CrewAI and AutoGen) with four base models reveals alarming patterns: 56.25% average governance risk, 65% privacy risk in multi-agent configurations, and agent behavior vulnerabilities reaching 85%. Our black-box approach effectively identifies critical architectural vulnerabilities without privileged access, providing a scalable path toward safer agent deployments.