Conventional human-in-the-loop approaches typically involve users only when a robot encounters failure or uncertainty, treating humans primarily as tools for improving robot performance. However, in many human-centered robotics settings, interaction should support engagement by keeping users involved in decision-making rather than limiting them to failure-driven interventions. This is particularly compelling in physical caregiving, where mobility limitations can reduce users' ability to intervene or modulate the robot's behavior in the moment. As a result, failure-driven interaction policies may relegate users to passive observers for long stretches of the task. For example, a user with mobility limitations may feel less engaged when being continuously and passively fed by a robot. At the same time, overly frequent interaction can be tiring and increase the user's workload. To address this trade-off, we propose Engagement-aware MPC (E-MPC), a user-engagement-aware method that plans interaction to maintain engagement while respecting a workload constraint. E-MPC leverages a user interaction dynamics model that captures how user engagement evolves as a function of both the frequency and type of interaction. Rather than requesting input only when difficulties arise during task execution, the robot proactively considers the user's preferred level of engagement throughout the task, balancing autonomy and interaction while ensuring task success. We evaluate E-MPC in simulation with several ablations and baseline comparisons. Results demonstrate the effectiveness of our approach across diverse user personas. In addition, we conduct a real-world user study with participants with emulated mobility limitations on a robot-assisted bite acquisition system, showing that E-MPC improves user experience while maintaining task success.
Although robotic manipulation has made significant progress, reliable execution remains challenging because task failures are inevitable in dynamic and unstructured environments. To handle such failures, existing frameworks typically follow a stepwise detect-reason-recover pipeline, which often incurs high latency and limited robustness due to delayed reasoning and reactive planning. Inspired by the human capability to anticipate and proactively plan for potential failures, we introduce AgentChord, an agentic system that models a manipulation task as a directed task graph. Before execution, this graph is enriched with anticipatory recovery branches that specify context-aware corrective behaviors, enabling immediate and targeted responses when failures occur. Specifically, AgentChord operates through a choreography of specialized agents: a composer that structures the nominal task graph, an arranger that augments the graph with anticipatory recovery branches, and a conductor that compiles and coordinates executable transitions using low-latency monitors to detect deviations and trigger pre-compiled recoveries without re-planning. Empirical studies on diverse long-horizon bimanual manipulation tasks demonstrate that AgentChord substantially improves success rates and execution efficiency, advancing the reliability and autonomy of real-world robotic systems. The project page is available at: https://shengxu.net/AgentChord/.
Understanding how users perceive and respond to robot failures is essential for building robust and trustworthy robot systems. Prior work, however, (i) often treats failures as independent events, (ii) emphasizes binary failure detection, (iii) with rule-based recovery modeling. We present REPAIR-Bench, built on 214 interaction trials from 41 participants, the benchmark spans four induced failure types and provides synchronized facial action units, head pose, speech transcripts, and post-interaction affect and recovery reports. The benchmark spans three novel evaluation tasks that jointly capture the lifecycle of failure in human-robot interaction (HRI): (i) failure detection over inter-dependent interaction sessions, modeling longitudinal user adaptation across repeated failures; (ii) visual failure-type classification beyond binary success/failure formulations; and (iii) user-centered recovery prediction, inferring users' preferred recovery strategies from interaction context rather than relying on manually designed or rule-based strategies. In baseline experiments, hierarchical recurrent modeling improved failure detection over a single-session model (strict F1: 0.80 vs. 0.68), achieved a failure localization mean signed error of -0.51 s, median absolute error of 2.97 s and, for recovery prediction, a QLoRA-tuned Mistral-7B reached Hit@5=0.76 and F1@5=0.32. REPAIR-Bench provides both the HRI and Medical HRI communities with a standardized framework for (1) evaluating robot failures and (2) building transparent, adaptive, and trustworthy recovery systems.
Human movement is inherently variable, with variability structured according to task relevance: movements are typically more consistent at task-critical points and more flexible elsewhere. In human-robot interaction (HRI), however, model-based assistance strategies commonly assume deterministic human behavior and suppress such variability, potentially altering how interactions are experienced and lowering sense of agency. While movement variability is increasingly recognized as functionally meaningful, its deliberate preservation in assisted interaction, and its consequences for user experience, remain underexplored. In this paper, we empirically investigate how different assistance strategies shape human movement variability, task performance, and subjective interaction experience in a shared control setting. We introduce an autonomy-supportive shared control strategy that preserves users' natural movement structure. This approach is evaluated in a user study in which participants push an intelligent powered wheelchair under three conditions: no assistance, conventional variability-reducing assistance, and variability-preserving assistance. While task-relevant performance remained comparable across assisted modes, preserving natural movement variability led to more favorable interaction experiences. In particular, participants reported significantly higher perceived agency compared to conventional assistance and highest perceived usefulness. These findings suggest that variability-aware assistance can support both performance and user autonomy in physical human-robot collaboration. More broadly, the results highlight the importance of designing assistive robotic systems that respect the embodied structure of human movement rather than treating variability as noise to be neglected or eliminated.