JourneyFormer: Encoding Airbnb Guest Journey with Sequence Modeling

Modeling long-term user behavior is central to sequential recommendation and billion-scale industrial recommender systems, yet production ranking models operate under strict latency, memory, communication, and training-throughput constraints. At the 100K scale, the challenge extends beyond attention complexity: raw sequence features must be stored, transferred, and repeatedly processed during training and online serving. Existing approaches based on history truncation, multi-stage behavior retrieval, compressed lifelong histories, or train-short/infer-long extrapolation either weaken end-to-end optimization or retain substantial length-dependent cost. We present SequenceO1, an end-to-end framework for ultra-long user behavior sequence modeling, deployed at full traffic on Douyin with histories of up to 100K interactions. SequenceO1 follows a compress-then-reason design. Its Sketch Attention (SA) uses learnable prototypes and prototype-wise normalization to compress the raw history into a fixed-size, target-agnostic user representation. Target-conditioned Stacked Target-to-History Cross Attention (STCA) then models complementary time scales: a recent 10K suffix for short-term interests and the compact sketch for long-term preferences. To make training and inference practical, SequenceO1 combines low-rank user representation caching, multi-request user-level batching, pipeline lift, and a fused FlashSA kernel to amortize feature storage, communication, and computation across targets, training instances, and consecutive requests. Production experiments show consistent offline and online gains, while the compact cached sketch retains most of the benefit of directly scaling end-to-end sequence ranking to 100K. These results provide a practical model-system approach to efficient attention, sequence compression, and scalable long-sequence and long-context recommendation systems.

Modern recommender systems leverage ultra-long user behavior sequences to capture dynamic preferences, but end-to-end modeling is infeasible in production due to latency and memory constraints. While summarizing history via interest centers offers a practical alternative, existing methods struggle to (1) identify user-specific centers at appropriate granularity and (2) accurately assign behaviors, leading to quantization errors and loss of long-tail preferences. To alleviate these issues, we propose Hierarchical Sparse Activation Compression (HiSAC), an efficient framework for personalized sequence modeling. HiSAC encodes interactions into multi-level semantic IDs and constructs a global hierarchical codebook. A hierarchical voting mechanism sparsely activates personalized interest-agents as fine-grained preference centers. Guided by these agents, Soft-Routing Attention aggregates historical signals in semantic space, weighting by similarity to minimize quantization error and retain long-tail behaviors. Deployed on Taobao's "Guess What You Like" homepage, HiSAC achieves significant compression and cost reduction, with online A/B tests showing a consistent 1.65% CTR uplift -- demonstrating its scalability and real-world effectiveness.

Scaling Transformers has driven large gains in language modeling, but transplanting this to behavior-sequence modeling in production ranking is challenging: recommendation differs in signal quality, where behavior sequences are noisy, temporally irregular, and sparsely supervised, and in computation asymmetry, where each request scores many candidates against one shared user history under tight latency budgets. We propose ReST, a recommendation-native Transformer scaling framework. For signal quality, it introduces a sequence encoder with dual-gated attention, rotary positional and temporal embedding, stabilized residual normalization, and training-only auxiliary objectives. For computation asymmetry, it factorizes ranking into a heavy reusable encoder and a lightweight cross decoder with projection-free KV attention and token-specific parameterization, coupling user-level shared-prefix training with shared-prefix serving for compute-once, decode-many-times ranking. Across industrial and public benchmarks, ReST achieves higher accuracy and scales more consistently along sequence length, depth, and width, where LLM-style Transformer blocks saturate. A one-week online A/B test on a production advertising platform improves online AUC by 1.31% and lifts a core revenue metric by 11.93% within a 50 ms P99 budget; ReST has since been fully deployed in production, showing that behavior-sequence scaling remains a promising, under-exploited axis for production ranking.