How can we generate high-quality relevance annotations at scale without the cost and delays of human labeling? Relevance annotations are the backbone of search ranking systems which is needed for training data preparation, NDCG evaluation, and root cause analysis. However, human annotation is slow and off-the-shelf LLMs suffer from accuracy on domain-specific tasks. We propose a calibrated model cascade, a systematic approach for cost-efficient offline relevance annotation by routing queries through progressively larger fine-tuned classifiers. Our central insight is that accuracy and cost are orthogonal optimizations: domain-specific fine-tuning drives accuracy, cascading drives cost, and per-class isotonic calibration adds a small but reliable gain on top. Our contribution is threefold: (a) we decompose the gains and show that fine-tuning contributes 20 accuracy points while cascading is approximately accuracy-neutral but halves compute cost, (b) we introduce per-class isotonic calibration as one component of the cascade, contributing a small but statistically significant gain (+0.6 points over the strongest calibration baseline), and (c) we validate the system in production across six offline use cases, processing 150M+ annotations and enabling faster experimentation cycles. Our work is a building block for scalable, high-quality offline annotation pipelines in search and advertising systems.
Relevance evaluation plays a crucial role in personalized search systems, serving as a guardrail alongside user engagement metrics to ensure that search results align with user queries and intent. While human annotation is the traditional method for relevance evaluation, its high cost and long turnaround time limit its scalability. In this work, we present a VLM-based automated relevance evaluation pipeline deployed within Pinterest Search for online A/B experiments. We rigorously validate the alignment between VLM-generated judgments and human annotations, demonstrating that VLMs can provide reliable relevance measurement for experiments while greatly improving the evaluation efficiency. Leveraging VLM-based labeling further unlocks opportunities to expand the query set, optimize sampling design, and efficiently assess a wider range of search experiences at scale. This approach leads to higher-quality relevance metrics and significantly reduces the Minimum Detectable Effects (MDEs) in online experiment measurements.
Content discovery systems depend on relevance judgment for search quality evaluation, but human annotation faces inter-annotator disagreement and scaling costs. While Large Language Models show promise as automated assessors, current approaches rely on flat aggregation strategies: single-step prompting, voting ensembles, or uncoordinated multi-agent pipelines that aggregate independent outputs without integration. We propose HIERA, a hierarchical multi-agent relevance assessment framework with four specialized agents: a Relevance Judge, Query Analyzer, Item Analyzer, and Relation Analyzer. The Judge determines when specialist analysis is needed; the Relation Analyzer then coordinates query and item analyses with external knowledge to establish relevance relationships for final judgment. Ablation studies show that the same agents and external knowledge without hierarchical coordination degrade performance, confirming that the coordination structure itself accounts for the improvement. Evaluation across five datasets (EVS, MSRD, ESCI, WANDS, Home Depot) shows improvements over 11 baselines: 10.2% on Home Depot, 4.8% on ESCI, and up to 38% on EVS (p<0.05). Hierarchical coordination yields 12.7% improvement over uncoordinated collaboration using identical agents.
E-commerce search requires distinguishing products that are merely related to a query from those that directly satisfy the user's shopping intent. We augment query-product pairs with structured LLM-generated query and product attributes and human-validated relevance, explanations, and centrality judgments, and evaluate these signals using a simple dual-encoder retriever and MLP re-ranker. On an augmented subset of ESCI, a human-feature oracle reaches 0.9382 nDCG@10, while a human-free trained Q+P configuration reaches 0.9258. Synthetic approximations of the human signals reach 0.9150 overall but provide substantial gains for difficult, low-performing queries. Ablations show that most of the oracle improvement comes from post-edited explanations and annotator comments rather than the scalar centrality feature, suggesting that LLMs are most useful for exposing and approximating structured semantic supervision rather than replacing human judgment directly.
Girish A. Koushik, Swapnil Bhosale, Samarth Agrawal +4