The "I Don't Know" Filter: Enhancing Agentic Reliability in Function Calling

Automated evaluation of tool-using large language model (LLM) agents is widely assumed to be reliable, but this assumption has rarely been validated against human annotation. We introduce AgentProp-Bench, a 2,000-task benchmark with 2,300 traces across four domains, nine production LLMs, and a 100-label human-validated subset. We quantify judge reliability, characterize error propagation, and evaluate a runtime mitigation. Substring-based judging agrees with human annotation at kappa=0.049 (chance-level); a three-LLM ensemble reaches kappa=0.432 (moderate) with a conservative bias. Under validated evaluation, a parameter-level injection propagates to a wrong final answer with human-calibrated probability approximately 0.62 (range 0.46-0.73 across models). Rejection (catching bad parameters) and recovery (correcting after acceptance) are independent model capabilities (Spearman rho=0.126, p=0.747). A tuned runtime interceptor reduces hallucination on GPT-4o-mini by 23.0 percentage points under a concurrent n=600 control, but shows no significant effect on Gemini-2.0-Flash, whose aggressive parameter rejection eliminates the target failure mode. All code, data, traces, and human labels are released at https://github.com/bhaskargurram-ai/agenthallu-bench.

Large language models are increasingly deployed as agents that solve tasks by interacting with external tool environments. Although recent tool-use benchmarks increasingly cover complex task settings, they still largely assume clean, stable, and trustworthy tool environments, leaving tool-environment unreliability insufficiently examined. We introduce ToolBench-X, a benchmark for evaluating agents under recoverable reliability hazards. ToolBench-X contains executable multi-step tasks across diverse domains and sequential, parallel, and mixed workflows, each paired with deterministic tools and a canonical final answer for automatic evaluation. Starting from clean tool environments, ToolBench-X injects five structured hazard types: Specification Drift, Invocation Error, Execution Failure, Output Drift, and Cross-source Conflict. Crucially, each injected instance remains solvable through at least one valid recovery path, such as retrying, fallback, verification, or cross-checking. Experiments reveal a substantial reliability gap: agents that perform well with reliable tools often fail under recoverable hazards. Further analysis shows that failures are driven less by tool-use volume or inference budget than by limited hazard diagnosis and ineffective recovery. Targeted recovery hints recover many failed tasks, while test-time scaling yields more limited gains. These results suggest that tool-use evaluation should move beyond function-call accuracy toward task completion under unreliable tool environments. The code and data is available at https://github.com/Foreverskyou/ToolBench-X.

Large Language Models (LLMs) are increasingly deployed to autonomously solve real-world tasks. A key ingredient for this is the LLM Function-Calling paradigm, a widely used approach for equipping LLMs with tool-use capabilities. However, an LLM calling functions incorrectly can have severe implications, especially when their effects are irreversible, e.g., transferring money or deleting data. Hence, it is of paramount importance to consider the LLM's confidence that a function call solves the task correctly prior to executing it. Uncertainty Quantification (UQ) methods can be used to quantify this confidence and prevent potentially incorrect function calls. In this work, we present what is, to our knowledge, the first evaluation of UQ methods for LLM Function-Calling (FC). While multi-sample UQ methods, such as Semantic Entropy, show strong performance for natural language Q&A tasks, we find that in the FC setting, it offers no clear advantage over simple single-sample UQ methods. Additionally, we find that the particularities of FC outputs can be leveraged to improve the performance of existing UQ methods in this setting. Specifically, multi-sample UQ methods benefit from clustering FC outputs based on their abstract syntax tree parsing, while single-sample UQ methods can be improved by selecting only semantically meaningful tokens when calculating logit-based uncertainty scores.