Towards Detecting Inconsistencies in End-to-end Generated TODs

Task-based dialogue systems assist users in achieving specific goals, such as executing actions or retrieving information, through natural language interactions. Accurate coreference resolution is essential, as it involves identifying object references within the dialogue - a task that becomes increasingly challenging in visually grounded environments characterized by complex scenes and diverse object metadata. However, coreference resolution in task-based dialogue remains limited by poor generalization across domains and heavy reliance on supervised models that often overfit to dataset-specific artifacts. In this work, we propose a unimodal test-time reasoning approach that enables large language models (LLMs) to reason over detailed object metadata and dialogue history to improve coreference resolution. Empirical results on the SIMMC 2.1 dataset demonstrate that LLMs can generate step-by-step reasoning processes that effectively align dialogue context with objects present in the scene. Extensive experiments highlight the models' ability to link conversations and objects accurately. Moreover, we show that test-time reasoning under few-shot settings generalizes effectively to unseen scenarios and novel objects, outperforming encoder-based supervised methods in cross-domain evaluations. These findings underscore the critical role of structured metadata and careful prompt engineering in enhancing the robustness and generalization of task-oriented dialogue systems.

Task-oriented dialogue systems -- handling transactions, reservations, and service requests -- require predictable behavior, yet the moderately-sized LLMs needed for practical latency are prone to hallucination and format errors that cascade into incorrect actions (e.g., a hotel booked for the wrong date). We propose ReacTOD, a bounded neuro-symbolic architecture that reformulates NLU as discrete tool calls within a self-correcting ReAct loop governed by deterministic validation. A bounded ReAct loop enables iterative self-correction, improving accuracy by up to 9.3 percentage points over single-pass inference on MultiWOZ. A symbolic validator enforces action compliance, schema conformance, and coreference consistency on every dialogue state update, achieving a 93.1% self-correction rate on intercepted errors and producing structured execution traces. Incremental state prediction and on-demand history retrieval keep prompts compact, empirically improving instruction adherence in parameter-constrained models. On MultiWOZ 2.1, ReacTOD achieves a new zero-shot state-of-the-art: gpt-oss-20B reaches 52.71% joint goal accuracy, surpassing the previous best by 14 percentage points, while Qwen3-8B achieves 47.34% with only 8B parameters. On the Schema-Guided Dialogue (SGD) benchmark, ReacTOD with Claude-Opus-4.6 achieves 80.68% JGA under fully end-to-end evaluation with predicted domains, and Qwen3-32B reaches 64.09% -- demonstrating cross-benchmark generalization without task-specific training data.

Current dialogue systems struggle with dynamic information retrieval, often leading to hallucinations and lower response accuracy. We address this by adapting the ReAct framework for Task-Oriented Dialogue, enabling Large Language Models (LLMs) to access external knowledge and produce factual responses. Mainly, we propose an unsupervised fine-tuning pipeline that harvests reasoning trajectories via in-context learning inference. High-quality samples are filtered using an LLM-based judge to construct a robust training set. This is enhanced by a unsupervised self-improvement loop, where improved checkpoints generate increasingly better trajectories for subsequent fine-tuning iterations. Experiments on the SIMMC dataset demonstrate that ReAct-based systems outperform baselines due to superior reasoning and tool use. Notably, our fine-tuned 8B model surpasses a 70B in-context system. Finally, we present an error analysis, impact of scene complexity, and cross-domain generalization.