EvidentialRAG: Quantifying and Mitigating Information Conflict in Multi-Source Retrieval-Augmented Generation via Evidential Deep Learning
Authors: S M Asif Hossain, Ruksat Khan Shayoni, M. F. Mridha
Organizations: aSchool of Computing, Wichita State University, Kansas, USA · bDepartment of Computer Science, American International University-Bangladesh, Dhaka, Bangladesh
Retrieval-augmented generation grounds large language models in external evidence, but most pipelines still treat retrieved passages as deterministic and mutually consistent context. In open information environments, retrieved sources may disagree because of temporal drift, source error, ambiguity, or genuine uncertainty. This paper introduces ERAG, an uncertainty-aware RAG framework that converts retrieved chunks into probabilistic evidence before generation. A lightweight evaluator extracts candidate claims and maps chunk-level support to Dirichlet evidence. A conflict-preserving Dempster-Shafer fusion rule then transfers unresolved disagreement into epistemic uncertainty rather than normalizing it away. The generator is routed to direct answering, conflict-aware answering, or abstention according to the fused uncertainty score. Experiments on CRAG, ConflictQA, and MuSiQue show that ERAG remains competitive with the strongest matched baseline on standard question answering while improving behavior under conflict. On the CRAG ambiguous subset, hallucination decreases from 45.3% for Corrective RAG to a human-calibrated estimate of 34.8%, conflict resolution increases from 35.2% to 51.2%, and expected calibration error improves to 0.122. These results suggest that evidential modeling is a practical mechanism for trustworthy information processing in foundation-model-based retrieval systems.
Retrieval-Augmented Generation (RAG) improves the factuality of large language models with external knowledge, yet conflicting evidence remains a fundamental challenge in dynamic and adversarial environments. Existing approaches often treat conflicts as static inconsistencies and select more reliable knowledge, overlooking that the same conflict may arise from legitimate knowledge evolution, malicious manipulation, or unresolved uncertainty. We formulate conflict origin attribution as a new problem in RAG: identifying which explanation of conflicting evidence is supported by observable context rather than simply which fact should be trusted. We propose EvoTrustRAG, a training-free framework for evolution-aware conflict attribution and evidence handling before answer generation. EvoTrustRAG represents span-grounded retrieved facts as a conflict evidence graph, evaluates grounded evolution and directional intervention hypotheses using temporal relations, support structure, and auxiliary consistency, and projects local decisions onto a globally consistent explanation of each conflict group. The attribution determines whether earlier and later states are preserved as temporal knowledge, an intervention candidate is separated from the primary context, or an unresolved conflict remains visible to the generator. Unlike provenance-based approaches focused on post-hoc analysis, EvoTrustRAG determines during inference whether conflicting evidence follows plausible knowledge evolution, exhibits intervention-like support, or cannot be reliably attributed. Experiments show that EvoTrustRAG achieves 81.4% average accuracy on benchmark-native conflict settings, improves attribution macro-F1 from 72.2% to 79.1% over the strongest baseline, and reduces the error rate under the strongest coordinated attack from 31.2% to 16.0%.
Retrieval-Augmented Generation (RAG) systems implicitly assume mutual consistency among retrieved documents -- an assumption that frequently fails in practice. We present ConflictRAG, a conflict-aware RAG framework that detects, classifies, and resolves knowledge conflicts prior to answer generation. The framework introduces three contributions: (1) a two-stage conflict detection module combining a lightweight embedding-based MLP classifier with selective LLM refinement, reducing API costs by 62% while maintaining 90.8% detection accuracy; (2) an Entropy-TOPSIS framework for data-driven source credibility assessment, improving selection accuracy by 7.1% over manual heuristics; and (3) a Conflict-Aware RAG Score (CARS) for diagnostic evaluation of conflict-handling capabilities. Experiments on three benchmarks against six baselines demonstrate 88.7% conflict-detection F1 and consistent 5.3--6.1% correctness gains over the strongest conflict-aware baseline, with the pipeline transferring effectively across backbone LLMs.
Retrieval augmented generation (RAG) depends critically on the quality and granularity of retrieved evidence. Large retrieval units preserve context but often introduce irrelevant content, which can dilute answer bearing evidence and worsen long context utilization. Fine-grained units are more compact, but they may be difficult to retrieve reliably because short chunks can lack semantic, lexical, or bridging cues needed to match the query. We propose Uncertainty-aware Multi-Granularity RAG (UMG-RAG), a training-free hybrid retrieval framework that treats chunk granularity as query-specific reliability estimation. Instead of training a new retriever or modifying the generator, UMG-RAG uses existing dense and sparse retrievers as complementary experts across multiple chunk granularities. For each query, it converts each expert-granularity score list into an evidence distribution, estimates reliability from distribution entropy, and fuses candidates according to query-specific semantic, lexical, and granularity confidence. We further introduce UMGP-RAG, a parent promotion variant that uses fine-grained hits to locate relevant evidence while returning broader non-redundant parent chunks for local coherence. Experiments on question answering benchmarks show that uncertainty-aware fusion and parent promotion improve generation quality while maintaining a lightweight, plug-and-play retrieval pipeline.