Agentic Service-Oriented Computing: A Manifesto for the Next Frontier of Service-Oriented Computing

Agentic Business Process Management has gained momentum recently. The prospect is that the autonomy of AI agents, i.e., predominantly LLM-based agents, can be balanced with a certain level of robustness, tractability, and traceability through a combination with process technology. In this paper, we provide a classification framework for agentic orchestration options along properties such as task specificity, traceability and tractability, autonomy and reactivity, and correctness assurance and present qualitative decision criteria for realizations of different scenarios. We also provide metrics for the quantitative assessment of realization properties and show them through different agentic implementations of a predictive light sensing scenario. Altogether, this work aims at providing properties, criteria, and metrics for the design and implementation of agentic orchestrations and orchestration of agents.

Large language models have transformed artificial intelligence from isolated prediction services into components of long-running, distributed systems that reason, invoke tools, retrieve external state, delegate tasks, and act on behalf of users and organizations. The surrounding ecosystem has responded with agent frameworks, workflow engines, model-serving platforms, memory systems, communication protocols, and observability tools. These technologies improve execution, but they do not provide a stable, implementation-independent operating architecture for governing intent, selecting capabilities, preserving authority across delegation, controlling uncertainty, coordinating runtime behavior, and reconstructing why consequential actions occurred. This paper proposes the Agent Operating System (AOS), a vendor-neutral reference operating architecture for distributed agentic systems. AOS contains two internal planes: a Control & Governance Plane responsible for intent, policy, trust, authority, confidence, auditability, observability, and human oversight; and a Runtime & Coordination Plane responsible for agent lifecycle, workflow coordination, model and tool routing, context and memory coordination, scheduling, traffic management, and runtime assurance. Platform services, Linux or Windows, container runtimes, and physical infrastructure remain outside the AOS boundary and are integrated through explicit interfaces. The paper specifies AOS concepts, invariants, interface objects, optimization objectives, deployment profiles, and reliability responsibilities. It also identifies tradeoffs and unresolved research questions. AOS is not presented as a replacement for existing frameworks or infrastructure; it is proposed as the operating architecture through which heterogeneous components can be composed into governable, reliable, observable, and interoperable agentic systems.

Traditional operating systems were designed around deterministic programs, explicit control flow, and human initiated workflows. Their core abstractions processes, threads, system calls, files, and permissions assume bounded behavior and predictable interaction patterns. Agentic AI systems introduce a different execution model: long-lived, goal-directed entities that reason probabilistically, invoke tools dynamically, and adapt behavior based on feedback. While agents can be implemented as user-space applications today, their execution characteristics stress OS boundaries in scheduling, memory and state management, security, observability, and governance. This paper introduces the concept of an Agent Operating System (AOS), a systems architecture that integrates an agentic control plane into existing operating systems or, in some models, subsumes selected OS responsibilities over time. We provide a precise definition of an AOS, explicit assumptions and non-goals, and a structured decomposition of AOS responsibilities into schedulers, context and memory management, tool and capability registries, policy and trust enforcement, and observability and audit. We analyze limitations of classical OS abstractions for agent workloads, propose integration models from user-space runtimes to distributed control planes, and map AOS concepts onto Linux and Windows primitives. We present security and safety implications, including agent specific threat models, and define evaluation criteria that emphasize deterministic enforcement, auditability, and operator comprehensibility. The objective is not to replace operating systems wholesale, but to establish a rigorous systems foundation for agentic computation that remains controllable, accountable, and secure at scale.