Organizations: Department of Digital Systems University of Piraeus Piraeus, Greece · Department of Business Administration University of Piraeus Piraeus, Greece · Innov-Acts Ltd Innov-Acts Nicosia, Cyprus
In this paper, we present a comprehensive framework for assessing the explainability of various XAI methods, such as LIME and SHAP, across multiple datasets and machine learning models, with the ultimate goal of creating a unified multidimensional explainability score. Our methodology focuses on three key aspects of explainability: fidelity, simplicity, and stability. We leverage benchmarking experiments to systematically evaluate these aspects and use the insights gained to construct an offline knowledge base. This knowledge base captures the explainability scores for each registered model and serves as a valuable resource for context-dependent evaluation of explainability. By analyzing the complementary characteristics and metadata of AI models, datasets, and XAI methods, the knowledge base will enable the estimation of explainability scores for previously unseen datasets and models. Properties like fidelity, simplicity, and stability may vary significantly based on the dataset, underlying model, and domain expertise of the end user. We demonstrate our framework by applying it to three open-source datasets, discussing the implications of the obtained results in relation to the characteristics of the datasets. Our work contributes to the growing field of XAI by providing a robust and versatile tool for evaluating and comparing the explainability of various XAI methods, ultimately supporting the development of more transparent and trustworthy AI systems.
Evaluating the quality of explanations produced by explainable AI (XAI) methods remains challenging because existing approaches often rely on subjective human judgment, limiting reproducibility, scalability, and comparability between studies. We examine whether LLMs can serve as a reproducible and scalable mechanism to make comparative assessments of the quality of XAI explanations. We introduce XAI-Arena, an LLM-as-a-judge framework for scalable, reproducible, multidimensional, and stakeholder-sensitive evaluation of XAI explanation quality. XAI-Arena then allows us to compare XAI explanations along various dimensions, namely, perceived simplicity, clarity, task adequacy, trust calibration, actionability, transparency, faithfulness, and overall interpretability. We then benchmark XAI explanation methods across various datasets, machine learning models, and stakeholder personas. Human validation shows a strong positive association between LLM-generated and human ratings (Spearman's rho=.693, p<.001). Together, LLM-based evaluations can capture systematic differences in XAI explanation quality and provide a scalable and reproducible framework for comparative assessment of XAI explanations.
Yanfei Hu Fleischhauer, Alona Zharova, Nadja Klein +1
The evaluation of explainable AI (XAI) approaches often relies on three families of methods: subjective measures (e.g., questionnaires on trust or satisfaction), objective measures (e.g., task performance metrics), and mathematical metrics (e.g., for faithfulness). Yet, it remains unclear how these families align or diverge in practice. In a{preregistered} between-subjects study (N=166), we use three established saliency map techniques (LIME, Grad-CAM, Guided Backpropagation) as a testbed to examine this issue. We find that each family of methods leads to different conclusions: participants reported no differences in trust or satisfaction, Grad-CAM improved user performance, while mathematical metrics favored Guided Backpropagation. At the same time, mathematical metrics were only partially related to user performance, and these relationships were sometimes counterintuitive. Our findings highlight the methodological importance of comparing subjective, objective, and mathematical approaches when evaluating XAI, illustrating both tensions and aspects that are aligned. We discuss implications for XAI evaluation frameworks.
Despite the wide use of explainability techniques to attempt to understand the behavior of Artificial Intelligence (AI), the generated explanations may not always be reliable. An explanation can appear plausible to humans but fail to capture the internal reasoning of a model, particularly when dealing with complex tabular data. This paper studies the trustworthiness of local explainability techniques when applied to complex tabular classification tasks, considering evaluated metrics for three main properties: faithfulness to the model's predictions, robustness to input data variations, and complexity of the explanation itself. A benchmark was performed for Local Interpretable Model-Agnostic Explanations (LIME), Kernel SHapley Additive exPlanations (SHAP), and Feature Ablation techniques, across 32 datasets and different types of machine learning models. Model performance ranges were analyzed to identify two groups: consensus-correct, which are samples that all models predicted correctly, and consensus-wrong, samples that all models predicted incorrectly. The obtained results demonstrate that that the explanations are not always correlated with a model's predictive performance. Instead, dataset complexity and feature distributions seem to be the main factors affecting explanation quality and reliability.