Cross-Domain Off-Policy Evaluation and Learning for Contextual Bandits

Off-policy evaluation (OPE) estimates the value of a target treatment policy (e.g., a recommender system) using data collected by a different logging policy. It enables high-stakes experimentation without live deployment, yet in practice accuracy depends heavily on the logging policy used to collect data for computing the estimate. We study how to design logging policies that minimize OPE error for given target policies. We characterize a fundamental reward-coverage tradeoff: concentrating probability mass on high-reward actions reduces variance but risks missing signal on actions the target policy may take. We propose a unifying framework for logging policy design and derive optimal policies in canonical informational regimes where the target policy and reward distribution are (i) known, (ii) unknown, and (iii) partially known through priors or noisy estimates at logging time. Our results provide actionable guidance for firms choosing among multiple candidate recommendation systems. We demonstrate the importance of treatment selection when gathering data for OPE, and describe theoretically optimal approaches when this is a firm's primary objective. We also distill practical design principles for selecting logging policies when operational constraints prevent implementing the theoretical optimum.

Off-policy evaluation (OPE) methods estimate the value of a new reinforcement learning (RL) policy prior to deployment. Recent advances have shown that leveraging auxiliary datasets, such as those synthesized by generative models, can improve the accuracy of OPE methods. Unfortunately, such auxiliary datasets may also be biased, and existing methods for using data augmentation within OPE lack principled uncertainty quantification. In high stakes domains like healthcare, reliable uncertainty estimates are important for ensuring safe and informed deployment of RL policies. In this work, we propose two methods to construct valid confidence intervals for OPE with data augmentation. The first provides a confidence interval over $V^π(s)$, the policy value conditioned on an initial state $s$. To do so we introduce a new conformal prediction method suitable for Markov Decision Processes (MDPs) with continuous state spaces, extending prior work to higher-dimensional settings. Second, we consider the more common task of estimating the average policy performance over all initial states, $V^π$; we introduce a method that draws on ideas from doubly robust estimation and prediction powered inference. Across simulators spanning inventory management, robotics, healthcare, and a real healthcare dataset from MIMIC-IV, we find that our methods can effectively leverage auxiliary data and consistently produce confidence intervals that cover the ground truth policy values, unlike previously proposed methods. Our work enables a future in which OPE can provide rigorous uncertainty estimates for high-stakes domains.

Automated decision-making algorithms drive applications such as recommendation systems and search engines. These algorithms often rely on off-policy contextual bandits or off-policy learning (OPL). Conventionally, OPL selects actions that maximize the expected reward from an existing action set. However, in many real-world scenarios, actions, such as news articles or video content, change continuously, and the action space evolves over time after data collection. We define actions introduced after deploying the logging policy as new actions and focus on OPL with new actions. Existing OPL methods identify optimal actions from the existing set effectively but cannot learn and select new actions because no relevant data are logged. To address this limitation, we propose a new OPL method that leverages action features. We first introduce the Local Combination PseudoInverse (LCPI) estimator for the policy gradient, generalizing the PseudoInverse estimator initially proposed for off-policy evaluation of slate bandits. LCPI controls the trade-off between reward-modeling condition and the condition for data collection regarding the action features, capturing the interaction effects among different dimensions of action features. Furthermore, we propose a generalized algorithm called Policy Optimization for Effective New Actions (PONA), which integrates LCPI, a component specialized for new action selection, with Doubly Robust (DR), which excels at learning within existing actions. We define PONA as a weighted sum of the LCPI and DR estimators, optimizing both the selection of existing and new actions, and allowing the proportion of new action selections to be adjusted by the weight parameter. Through extensive experiments, we demonstrate that PONA efficiently selects new actions while maintaining the overall policy performance as opposed to most existing methods that cannot select new actions.