Long-term memory systems store what a user says in an external store and retrieve it when a related query arrives. This interface rests on an assumption so natural that it is rarely stated: a memory that is needed will resemble the query that needs it. World knowledge breaks the assumption. A tree-nut allergy should change the answer to a macaron request through their almond-flour ingredient, yet the two texts share no cue a retriever can see. We call this failure mode the implicit-association blind spot and introduce InMind, a 125-task, expert-verified benchmark spanning ten life domains, with 113 tasks grounded in citable public sources. Its paired controls separate three explanations that existing evaluations conflate: the fact was never stored, the model lacks the bridging knowledge, or the fact was stored and never surfaced. The verdict is clean. With the decisive memory placed in context, the backbone answers 84.0 percent of indirect queries; when the same memory must be retrieved, six vector, graph, and agentic memory systems reach at most 14.4 percent, even though they recall the same facts on demand at up to 100 percent. An embedding with eight times the dimensionality raises answer-blind target recall for every system yet leaves the gap essentially intact. A minimal diagnostic probe that keeps memory visible before the query arrives recovers most of the gap, locating the failure in the query-conditioned interface itself and pointing to routing, deciding which facts must stay visible, as the open problem InMind is built to score.
LLM agents increasingly maintain long-term memory of user facts across sessions. Yet such memory is usually evaluated by aggregating accuracy over question rows or episodes. Because this approach scores question rows independently, even when several questions probe the same fact, it cannot show how that fact behaves as conditions change. We introduce MemTrace, a benchmark whose unit of measurement is the knowledge point: a single typed fact about the user, rather than an individual question. MemTrace probes each fact along three controlled dimensions: memory age, defined by how many sessions ago the fact appeared in the history; question type, covering current state, earlier state, and trajectory of change; and evidence condition, covering present, missing, and contradicted-by-false-premise settings. Evaluating 13 memory-system configurations across four paradigms, we find that similar pooled accuracy hides different failures: recovering a fact's current and earlier states does not imply tracking how it changed, and safe abstention does not imply correcting a false premise. The dominant bottleneck is evidence use, not retrieval: when systems fail, the evidence was retrievable 10 times more often than it was missing. These results suggest that improving long-term memory requires better use of reachable evidence, not simply more storage or retrieval.
Current LLM memory benchmarks evaluate answer quality rather than retrieval accuracy. Consequently, a system that dumps its entire belief store can achieve perfect recall and mask severe precision failures. We show this evaluation gap persists across multiple embedding models where similarity-based retrieval over domain-specific corpora inherently struggles to isolate target beliefs from semantically proximate ones. Furthermore, multi-turn topic drift compounds this retrieval noise while driving up latency and operational costs. To decouple retrieval quality from generative performance, we introduce PrecisionMemBench, an 89-case benchmark measuring precision, noise isolation, session latency, and belief mutability. We also present Tenure, a structured belief-store proxy that resolves scope and retrieval before inference and injects typed belief state as ambient instruction before the model sees the prompt, removing model-side discretion over whether memory is consulted. Evaluated across 13 providers, Tenure achieves perfect retrieval passes across all active, non-session, and session test cases. In contrast, the baseline configurations fail to reach even half of the active passes, with precision scores clustering at 0.22 and below. Our results demonstrate that while current memory systems successfully store information, they fail to retrieve it cleanly; a structural vulnerability that traditional answer-quality benchmarks conceal.
Long-term memory is increasingly important for conversational agents, yet existing benchmarks primarily measure memory through pointwise factual recall: whether a system can recover isolated facts or event-level details from prior interactions. Real-world memory use, however, often requires a more demanding capability: integrating distributed, implicit, and noisy evidence across extended interaction histories into coherent, task-oriented outputs. We call this capability memory utilization. Here, we introduce UtilMem, a diagnostic benchmark comprising 1,717 instances across five domains, designed to evaluate four underexplored aspects of memory utilization: reasoning over dense histories, identifying implicitly relevant memories, synthesizing distributed evidence into summaries, analyses, or plans, and resisting interference from semantically similar distractors. Evaluating a diverse set of retrieval-based and memory-augmented systems, we find that strong performance on conventional factual-memory benchmarks does not reliably translate into effective memory utilization. Moreover, retrieval alone is insufficient: even when relevant evidence is successfully recovered, systems frequently fail to integrate information across sessions or to distinguish useful evidence from plausible distractors. These findings expose a substantial gap between accessing stored information and using it effectively, and suggest that progress in long-term conversational memory will require architectures that explicitly support evidence integration and robustness to retrieval interference. Code is available at https://github.com/peijunallin/UtilMem.