Requirements elicitation interviews require interviewers to balance topic coverage, active listening, and adaptive probing while responding to stakeholders in real time. Although prior work has explored AI support for isolated interviewing tasks, such as script generation and follow-up question generation, little is known about how integrated support affects the interview and what requirements artifacts emerge. Furthermore, script management---which helps the interviewer track topic coverage in real time and decide when to probe further---remains underexplored. This paper presents an AI-assisted elicitation workflow that combines theory-guided script generation grounded in business goals with live support for topic coverage tracking and on-demand follow-up question generation. We evaluate the workflow in a between-subjects quasi-experimental study comparing a no-training, AI-assisted condition with a training, AI-unassisted condition. Based on a rubric derived from elicitation best practices, the AI-generated scripts score higher than training-only scripts (92.8 vs. 74.8 out of 100). AI-assisted interviews cover fewer topics (9.6 vs. 14.5), cover more scripted questions (86% vs. 69%), ask more follow-ups per topic (3.43 vs. 1.15), and produce more refined goal models (lowest-level goal fraction 0.653 vs. 0.598). Participants find script management useful, rating topic tracking as the most useful workflow feature (86% agreement). Collectively, these results show that the AI-assisted condition is associated with a different interview trajectory and different elicited requirements than a training-only condition, positioning AI-assisted workflows as elicitation scaffolds for future studies.
There are now multiple proposals for systems based on Large Language Models (LLMs) to conduct automated qualitative interviews, but most of the current solutions rely on proprietary LLMs, which compromises reproducibility and data security. They also rely on LLMs for all interview tasks, which limits standardisation of question wording as well as control over question order. To address these issues, we introduce the AInterviewer platform, an opensource solution based on a multi-agent pipeline that combines controlled question administration of survey software with the flexibility of LLMs. AInterviewer is an interdisciplinary effort designed to implement best practices of qualitative interviewing in social science, and it can run with locally hosted models to ensure security, transparency, and reproducibility. Our platform provides a web-based GUI supporting each phase of data collection: from interview guide design and pilot testing to interview distribution and data collection monitoring.
Tobias Priesholm Gardhus, Nikolas Vitsakis, Fie Lejre Frederiksen +2
Audio description (AD) narrates visual elements in video for blind and low-vision audiences. Recent work has shown that giving novice describers an AI-generated draft to start from helps produce higher-quality AD and lowers the barrier to entry. What remains an open question is how draft quality shapes the editing process. We investigate this through GenAD, an AD generation pipeline that incorporates accessibility guidelines and contextual video information, and RefineAD, an editing interface for human revisions. Human-AI contributions are measured across text, timing, and delivery. In a within-subjects study, we compared authoring from scratch against editing AI drafts of varying quality. GenAD drafts cut completion time by more than half and significantly reduced cognitive load. In contrast, baseline drafts generated from simple, unguided prompts offered only modest benefits, pointing to a minimum quality threshold for effectiveness. Qualitative findings suggest this threshold is content-dependent; as visual complexity increases, so does the quality needed from AI drafts. We propose this as a design principle: effective AI assistance should clear a quality threshold suited to the target content, rather than simply be present.
Lana Do, Shasta Ihorn, Charity M. Pitcher-Cooper +7
In bespoke art commissions, laypeople know what they feel but lack the words to specify it: one participant wanted a laid-off truck driver depicted as "a ghost in his own machine" but left the medium, scale, and palette unsaid. We frame this as an articulation bottleneck at an under-served upstream stage: requirement discovery, which precedes any artist or image generator and forces the commissioner to constitute intent in the first place. We present MAIA (Multi-Agent Intent Articulation), a multi-agent system that scaffolds this stage through Socratic inquiry under a "Verification over Invention" rule, turning vague affect into a text-only brief of visual terms the user verifies. In a within-subjects study (N = 16), the full configuration produced a large, significant gain in Cognitive Support over a minimal baseline (r = 0.96, p_FDR = 0.015; LMM p_FDR < 0.001). Thematic analysis traces the same mechanism, and a validator gate structurally blocks unratified content. A complementary blind review by three professional concept artists on a sampled set of briefs corroborates this improvement from the artist's side: AI rewriting improved visual completeness and executability in all eight sampled tasks (task-level Wilcoxon p = 0.008; FDR q = 0.010), with directionally larger gains under MAIA than under the baseline (underpowered, d = 1.4-2.6).