Deployment Decision Reliability: A Generalizability-Theory Framework for Sizing Long-Horizon Agent Evaluations

Long-lived AI agents are increasingly deployed as persistent operational systems, yet they are still evaluated like freshly initialized models. Day-one benchmarks miss a basic systems question: how long does an agent remain reliable after deployment? Even when model weights are frozen, an agent's effective state keeps changing as it compresses interaction history, retrieves from a growing memory store, revises facts after updates, and undergoes routine maintenance. Reliability therefore becomes a lifespan property of the full agent harness, not only a snapshot property of the base model. We introduce AgingBench, a longitudinal reliability benchmark for agent lifespan engineering: measuring not only whether deployed agents degrade, but what form the degradation takes and where repair should target. AgingBench organizes agent aging into four mechanisms: compression aging, interference aging, revision aging, and maintenance aging. To diagnose these failures, AgingBench uses temporal dependency graphs and paired counterfactual probes that produce diagnostic profiles for the write, retrieval, and utilization stages of the memory pipeline. Across 7 scenarios, 14 models, multiple memory policies, and both runner-controlled and autonomous agents, over ~400 runs spanning 8 - 200 sessions show that agent aging is not one-dimensional: behavioral tests can remain clean while factual precision decays; derived-state tracking can collapse sharply within a single model; and the same wrong answer can require different repairs depending on what the diagnostic profile points to. These results suggest that reliable agent deployment requires lifespan evaluation, mechanism-level diagnosis, and stage-targeted repair, not only stronger day-one models.

Multi-step enterprise agent tasks fail in a characteristic way: single-pass inference has no checkpoint between deciding an answer and committing to it. We study one production system (Leni) whose architecture installs such checkpoints: verification loops (execute, observe, compare, correct) staffed by lightweight task-specialized post-trained models. We evaluate the unmodified production configuration on three public benchmarks stressing distinct failure modes: SpreadsheetBench Verified (silent computation error), BullshitBench v2 (premise confabulation), and the GAIA validation split (cascade error over long tool chains). The full system improves over its frontier base model by +11.0 percentage points on SpreadsheetBench (91.25% vs 80.25%, n=400, p<0.001), +7 to +10 percentage points on BullshitBench (98% vs 91%, n=100), and roughly +15 points on GAIA validation (75.2% pass@1, n=165; 83.0% best-of-k). Our central contribution is a decomposition of that uplift: most of it comes from scaffolding, routing, and specialist models rather than from the verification step itself, whose isolated contribution is small (+1.5 points) but concentrated at the top of the score distribution, where it converts otherwise-failing tasks. We instrument the loop end-to-end, yielding an empirical verifier confusion matrix (catch rate about 0.20, fix rate 0.75, no false-alarm regressions) that grounds a compounding-reliability model. Specialist-swap ablations suggest that the loop's value depends on who observes it: replacing the small trained verifier with the generating frontier model eliminates most rescues. A valid-premise control shows zero over-rejections in 100 expert-level questions.

Agent benchmarks are growing fast, but no single benchmark touches more than four or five of the dimensions that deployment exposes. This paper aggregates the largest coordinated deep-dive of one MCP-based industrial-agent benchmark to date: fourteen parallel implementation studies covering new asset classes (including a multi-modal visual extension), alternative orchestrations, retrieval strategies, reasoning modes, infrastructure optimizations, and evaluation-methodology probes. Consolidating those studies with seven prior agent benchmarks, we argue that aggregate-score leaderboards systematically underspecify deployed-agent evaluation. Rankings derived from aggregate scores do not transfer to out-of-distribution settings; recent public-to-hidden competition retrospectives provide direct empirical evidence of this rank instability. We propose ranking configurations by predictive validity, the correlation between in-sample and out-of-sample rank, rather than in-sample mean, and report a twelve-tier measurement apparatus that exposes the deployment-relevant dimensions HELM and its agent-era successors collapse. The position is operationalized through three falsifiable out-of-distribution criteria with explicit thresholds; existing evidence partly supports it but is too thin to confirm. We close with a pre-registered pilot design and a field-level vision for what the next generation of agentic benchmarks should report.