Item demand forecasting is an integral component of store assortment optimization. Existing literature focuses on learning a suitable customer choice model and using this model to determine the value of an objective function (i.e. expected demand) with respect to an assortment proposal. However, for large item universe with many categories, this approach can prove inefficient, needing a separate demand forecast for every possible item assortment. An alternate approach exists whereby we combine the efficiency of forecasting item demand independently, while at the same time applying adjustments to the independent forecasts that account for the relations between item demand and the availability of other similar items on the shelf. Central to this approach is the estimation of Demand Transfer (DT) coefficients. These DT coefficients represent the percent of a particular target item's (item that the customer walked in the store to buy) demand that is redirected to each other item in the universe should the target item be removed from the shelf. We introduce an approach that allows us to compute these DT coefficients on large item universes (assortments having 1 million+ items). Experiments on data as well as historical transaction data for multiple locations within categories demonstrate that when certain reasonable assumptions about substitution behavior are satisfied, our procedure is able to accurately estimate underlying DT coefficients and lead to improvements in demand forecasting.
Tabular foundation models (TFMs) generate predictions on structured data via in-context learning, without task-specific estimation. We ask whether TFMs can be effectively applied to discrete choice, a central demand estimation framework in marketing and operations, and find that directly applying TFMs yields limited performance. The gap is structural: TFMs assume row-independent observations, whereas discrete choice is inherently set-valued and subject to persistent consumer preference heterogeneity. We propose a reformulation that encodes both choice-set dependence and individual heterogeneity within a row-based learning framework. Evaluated on a yogurt scanner panel, individual-level heterogeneity encoding is the dominant driver of predictive accuracy. The best reformulation outperforms hierarchical Bayesian estimation by 8% in holdout log-likelihood and 3.6% in hit rate, running 16 times faster, a practical advantage for large-scale demand estimation. The advantage is largest in the medium-data regime (10--40 purchase occasions per consumer), where parametric Bayesian shrinkage most distorts estimates for atypical consumers. Fine-tuning on population choice data provides additional gains for consumers with shallow purchase histories, where in-context learning has limited individual-specific signal to condition on. These results establish a principled approach for applying foundation models to consumer choice problems more broadly.
We propose a framework for the Markov chain (MC) choice model with panel data, including parameter estimation, personalized choice prediction, and personalized assortment optimization. In contrast to the traditional setting, which assumes that each transaction is independently drawn from a random utility model, our framework accounts for dependencies among transactions for the same customer in historical data, captured by partial-ordering preference information. To the best of our knowledge, our framework initiates the study of choice modeling with panel data under MC. As our primary result, we propose novel expectation-maximization (EM) algorithms for MC parameter estimation by incorporating partial-ordering-based customer preference information. On synthetic datasets and the sushi dataset, our EM algorithms outperform the traditional EM algorithm of Simsek and Topaloglu (Operations Research, 66, 2018) and multinomial-logit-based partial-order benchmarks adapted from Jagabathula and Vulcano (Management Science, 64, 2018). As our secondary contribution, we present hardness and computational results for conditional choice prediction and assortment optimization problems. These results complement our estimation framework and clarify the computational landscape of conditional choice and assortment optimization, which may be of independent interest.
Assortment optimization is a fundamental problem in revenue management, typically addressed using parametric choice models such as the multinomial logit (MNL) and its variants. While these models enable tractable formulations, their performance is sensitive to model misspecification and often struggles to capture complex customer behavior. In this paper, we propose a model-agnostic framework for assortment optimization based on guided discrete diffusion. We represent assortments as binary vectors and perform stochastic search via a learned reverse diffusion process, avoiding explicit combinatorial enumeration. To incorporate decision objectives, we introduce a reward-guided mechanism that biases local transitions using estimates of expected revenue. This allows the method to effectively balance exploration and exploitation during generation. Empirically, we show that the proposed approach consistently identifies high-quality assortments and remains robust under model misspecification, often recovering near-optimal solutions in high-dimensional settings. Moreover, the generative nature of diffusion enables the production of diverse high-performing assortments, offering flexibility beyond a single deterministic solution. These results highlight the potential of generative modeling as a scalable and robust paradigm for combinatorial optimization in data-driven decision-making.