Assessing the Downstream Utility of Evidence-Aware Retrieval in RAG

As language models shift from single-shot answer generation toward multi-step reasoning that retrieves and consumes evidence mid-inference, evaluating the role of individual retrieved items becomes more important. Existing RAG evaluation typically targets final-answer quality, citation faithfulness, or answer-level attribution, but none of these directly targets the intervention-based, per-evidence-item utility view we study here. We introduce CUE-R, a lightweight intervention-based framework for measuring per-evidence-item operational utility in single-shot RAG using shallow observable retrieval-use traces. CUE-R perturbs individual evidence items via REMOVE, REPLACE, and DUPLICATE operators, then measures changes along three utility axes (correctness, proxy-based grounding faithfulness, and confidence error) plus a trace-divergence signal. We also outline an operational evidence-role taxonomy for interpreting intervention outcomes. Experiments on HotpotQA and 2WikiMultihopQA with Qwen-3 8B and GPT-5.2 reveal a consistent pattern: REMOVE and REPLACE substantially harm correctness and grounding while producing large trace shifts, whereas DUPLICATE is often answer-redundant yet not fully behaviorally neutral. A zero-retrieval control confirms that these effects arise from degradation of meaningful retrieval. A two-support ablation further shows that multi-hop evidence items can interact non-additively: removing both supports harms performance far more than either single removal. Our results suggest that answer-only evaluation misses important evidence effects and that intervention-based utility analysis is a practical complement for RAG evaluation.

Following retrieved evidence does not guarantee factual correctness: misleading evidence can induce a model to replace an answer it previously gave correctly. Standard accuracy measures obscure this behavior by combining answer replacement with preexisting errors. We introduce RAG-Stress, a controlled diagnostic protocol for examining the limits of evidence reliance in retrieval-augmented generation. The protocol holds the question and reference answer fixed, edits one assertion to support a designated incorrect answer, and crosses two source priority policies with three positions of the answer span within the evidence text. We measure misleading rate (MR) on each model's subset of questions answered correctly without retrieval, alongside clean accuracy on the full evaluation set. We evaluate fifteen systems spanning API models, open models, and search agents trained with reinforcement learning on TriviaQA-RC, HotpotQA, and SearchQA, with additional English and Chinese MedQA evaluations. Instructions that prioritize documents consistently produce higher MR than those permitting reliance on prior knowledge. Averaged over models and positions, the gap ranges from 10.9 to 13.5 percentage points across the three QA datasets. Mean MR follows End $>$ Beginning $>$ Middle under both policies, although individual models do not uniformly follow this ordering. A separate paired audit of 500 questions and two checkpoints supports increased harmful override without establishing a corresponding improvement in beneficial correction. These findings distinguish evidence adherence from factual reliability and motivate evaluating whether retrieved evidence preserves, replaces, or corrects a model's answers.

Retrieval-augmented generation improves the factuality of large language models by grounding responses in retrieved evidence, yet existing evaluation frameworks struggle to provide consistent, fine-grained diagnostics across the diverse spectrum of user queries, ranging from close-ended fact-seeking to open-ended explanatory requests. We propose Q-CARE, a query-agnostic and fully reference-free framework that enables fine-grained assessment by decomposing queries into sub-queries and answers into atomic claims. Q-CARE establishes a unified evaluation principle based on query coverage and claim verifiability, yielding coverage-aware retriever metrics (C-Prec@k, C-nDCG@k) and claim-level generator metrics (Completeness, Conciseness, and Verifiableness). On a human-annotated benchmark spanning eight datasets, Q-CARE achieves higher correlation with human judgments than four existing RAG evaluation metrics, including RAGEval and RAGChecker, proving its effectiveness as a reliable, automated evaluation framework. Code and data are publicly available at https://github.com/DISL-Lab/Q-CaRE-COLM-26.