Signals are short textual or visual snippets displayed on the eBay View-Item (VI) page, providing additional, contextual information for users about the viewed item. The aim of displaying these signals is to facilitate intelligent purchase and to incentivize engagement. In this paper, we present a 2 stage xgboost based model that optimally populates the VI page with signals. This approach has shown a 0.08% lift in overall GMB (Gross Merchandise Bought) and 0.58% increase in Parts and Accessories GMB, primarily due to increase in conversion of high average price items in online experimentation.
Figures & tables
Figure 1. Example of message placement styles, urgency placement in particular.
Figure 2. Stageboost Architecture
Model
Purchase
Latency
CLE (Baseline)
0.109%
Within Budget
StageBoost
0.255%
Exceeds Budget
Lean StageBoost
0.144%
Within Budget
Table 1. Counterfactual uplift measurement for different models. CLE denotes the production baseline.
Metric
Overall
Focus Category
GMB
+0.08%±0.28%
+0.58%±0.50%⋆
ASP
–
+0.41%±0.38%⋆
Table 2. Online A/B experiment results on live traffic. ⋆ denotes statistical significance.
Machine learning can help sellers predict buyers' willingness to pay, but its predictions may be plausible and yet entirely unrelated to a buyer's value. We introduce a Bayesian auction model that distinguishes such hallucinations from ordinary measurement noise. We characterize revenue-maximizing auctions with publicly disclosed predictions in the benchmark where informative predictions are exact. For a single buyer, this characterization explains when the seller should follow a prediction and when to hedge against its failure by ignoring it or capping the price. These insights guide the design of simple auctions that account for both hallucinations and measurement noise. Numerical experiments show that the resulting auctions achieve near-optimal revenue.
Ilan Lobel, Humberto Moreira, Omar Mouchtaki
NYU Stern School of Business · FGV/EPGE Escola Brasileira de Economia e Finança
E-commerce search pages are critical touchpoints for millions of online shoppers. While traditional search engines return a ranked list of results, modern E-commerce search pages increasingly incorporate recommender system modules -- for example, secondary stacks that surface alternative product groupings at specific positions. When introduced appropriately, secondary stacks can improve user engagement; however, suboptimal placement may disrupt browsing flow and degrade the primary results. Unlike traditional search ranking, where evaluation techniques such as interleaving are well established, evaluating page-level layout changes e.g., when and where to insert a secondary stack remains challenging without costly online A/B testing. To address this, we study offline methods for evaluating whether a given layout decision -- specifically, the inclusion of a secondary stack at a particular position -- is beneficial to users. We investigate language models as scalable evaluators by comparing direct prompt-based, prompt-derived feature, and representation-based methods. Our results show that representation-based approaches consistently outperform prompt-based judging in predicting user engagement, suggesting they provide a reliable foundation for offline layout evaluation in E-commerce search.
Varun Joshi, Eva C. Song, ChengXiang Zhai
Walmart Global Tech Hoboken, NJ, USA · University of Illinois at Urbana-Champaign Urbana, IL, USA
New item growth is critical for maintaining a healthy ecosystem in large-scale e-commerce platforms. However, existing systems tend to prioritize presenting users with already popular items, a phenomenon often referred to as the "Matthew effect". In the context of search retrieval, current cold-start models suffer from the misalignment between training objectives and online business metrics, and they lack effective mechanisms to measure an item's growth potential. In this paper, we propose a Multi-Value-Aware retrieval framework tailored for e-commerce search, designed to better align with the cascaded online values across different stages of the search system while balancing immediate conversion and long-term item growth. Our framework GrowthGR consists of two key components: an Item Long-term Transaction Value Prediction (ItemLTV) module and a Multi-Value-Aware Generative Retrieval (MultiGR) module. First, in the ItemLTV module, we employ counterfactual inference to quantify the long-term value increment attributable to a single user interaction. Second, in the MultiGR module, building upon a semantic-ID-based generative retrieval architecture, we leverage structured samples with the search cascade signals and adopt a Multi-Value-Aware Policy Optimization (MoPO) training paradigm to align with multi-stage online values, while explicitly balancing short-term transactional value and long-term growth potential estimated by ItemLTV. We successfully deployed GrowthGR on Taobao's production platform, achieving a substantial 5.3% lift in new item GMV while delivering a non-trivial 0.3% gain in overall search GMV. Extensive online analysis and A/B testing demonstrate its positive impact on the overall ecosystem value.