Large language models are increasingly deployed in Arabic-speaking markets, yet standard benchmarks overwhelmingly reward Modern Standard Arabic (MSA) fluency while leaving dialectal and culturally grounded competence unmeasured. This gap is consequential: everyday Arabic is largely dialectal, and dialect encodes social meaning that MSA-centric evaluation cannot capture. We present a rubric-based benchmark for the Saudi dialect, comprising 31 expert-authored prompts spanning idiomatic, pragmatic, lexical, and culturally-embedded phenomena, each paired with an expert-established ground truth. Our methodology separates evaluation into a model-agnostic phase, in which atomic, MECE positive criteria are derived solely from the ground truth, and a model-specific phase, in which four state-of-the-art systems -- Claude Opus 5, Gemini 3.7, GPT-5.6, and Kimi K3 -- are scored against those criteria and penalised for errors they actively introduce. Across 124 model-prompt evaluations we catalogue 466 error instances under a nine-category taxonomy. The four systems cluster within a narrow macro-average band (42.7%-53.1%), with no model exceeding 55% and every model recording at least one negative-scoring prompt, confirming that Saudi dialectal competence remains broadly unsolved. Notably, Ambiguous Framing is the dominant failure mode (37.3% of errors) while outright Hallucination accounts for only 11.2%, indicating that models fail less by stating falsehoods than by distorting register and flattening pragmatic nuance. We further observe a consistency-versus-ceiling trade-off and model-distinctive error signatures. We release the full prompt set, ground truths, and scored rubrics to support reproducible dialectal evaluation.
The cost of human expert evaluation is a principal bottleneck to deploying language models in specialized, high-stakes domains. This is particularly acute for Arabic sociolinguistic knowledge: credible grading requires not only linguistic fluency but deep cultural familiarity that cannot be approximated by surface-level metrics. We address this with a cross-evaluation framework instantiated on two underrepresented Arabic dialect communities: Egyptian and Iraqi Arabic. We contribute 103 validated prompt-rubric pairs (70 Egyptian, 33 Iraqi; 53 Cultural, 50 Linguistic), authored and graded by native-speaker SMEs using penalty-weighted rubrics distinguishing positive content requirements from answer-specific negative error criteria. Three frontier LLMs serve as target models (graded by human SMEs across 302 unique prompt-response pairs), while five frontier LLMs serve as automated judges enforcing a provider-level self-evaluation guard. A dual-metric scheme combining Mean Absolute Deviation (MAD) with Signed Mean Error separates directional grading bias from symmetric noise. Across 1,307 judge evaluations: GPT-5.4 is the most reliable judge (MADj = 10.21 pp, Signed Error = -1.12%); four of five judges show systematic leniency (+2.01% to +6.56%); Cultural tasks are harder to grade than Linguistic tasks for all judges (MAD gap 1.83-4.78 pp); and models substantially outperform on Egyptian prompts compared to Iraqi prompts. However, given leniency differences between Iraqi and Egyptian SMEs, we cannot solely attribute this gap to model knowledge. We therefore emphasize findings that do not assume identical leniency across human graders. Across all samples, implicit cultural reasoning -- requiring models to simulate native-speaker judgment rather than rely on lexical verification -- emerges as the primary failure mode for automated grading across all judge models.
Sajjad Abdoli, Ghassan Al-Sumaidaee, Ahmad ElShiekh +2
There is a significant gap in evaluating cultural reasoning in LLMs using conversational datasets that capture culturally rich and dialectal contexts. Most Arabic benchmarks focus on short text snippets in Modern Standard Arabic (MSA), overlooking the cultural nuances that naturally arise in dialogues. To address this gap, we introduce ArabCulture-Dialogue, a culturally grounded conversational dataset covering 13 Arabic-speaking countries, in both MSA and each country's respective dialect, spanning 12 daily-life topics and 54 fine-grained subtopics. We utilize the dataset to form three benchmarking tasks: (i) multiple-choice cultural reasoning, (ii) machine translation between MSA and dialects, and (iii) dialect-steering generation. Our experiments indicate that the performance gap between MSA and Arabic dialects still exists, whereby the models perform worse on all three tasks in the dialectal setup, compared to the MSA one.
Muhammad Dehan Al Kautsar, Saeed Almheiri, Momina Ahsan +13
Previous work on Egyptian Arabic in NLP has focused largely on the prestigious Cairene Egyptian Arabic (CEA) dialect, resulting in a lack of representation for the less prestigious Sa'idi Egyptian Arabic (SEA) dialect both in LLM and resource development. Does this lack of representation influence an LLM's view of the acceptability of SEA (upstream), and does an upstream bias against SEA lead to worse performance (downstream)? We investigate the upstream effect of SEA dialectal features on LLM preferences in a Targeted Syntactic Evaluation (TSE) task which reveals a significant bias against SEA across multiple LLMs. We then analyze the effect of these same features on downstream model performance on MMLU benchmarks and show that models experience a degradation in performance when presented with SEA. This work highlights the need for further exploration on how sub-dialectal variation impacts language technologies.