Emotional Labor Strategy Preferences in LLM Personas

Large language models exhibit recurring behavioural patterns -- personas -- that shape generalisation and safety, but we lack reliable tools for decomposing, measuring, and controlling them. Our central insight is to treat personas as positions in a space of behavioural traits, using the OCEAN framework to describe model personas in terms of Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism. We train low-rank adapters to amplify or suppress individual traits, and evaluate their effects using an LLM-judge calibrated against a human-validated panel, trait-specific multiple-choice benchmarks, and standard capability evaluations. Across six models from three families (4B-32B), we find that each adapter moves its target trait largely monotonically with scale, combines approximately additively with other adapters to construct mixed personas, and preserves performance on capability benchmarks at moderate scales. We further show that the induced trait axes affect safety-relevant behaviour in downstream evaluations: for example, moving along neuroticism and agreeableness axes affects frustration and sycophancy respectively. We also introduce an unsupervised psychometric pipeline that recovers four interpretable behavioural factors (tone, initiative, didacticism, epistemic caution) from model rollouts. Persona control can then be considered in terms of learning, scaling, and composing traits in weight space, providing a bridge between personality measurement, model editing, and safety.

Large language models (LLMs) can be said to have preferences: they reliably pick certain tasks and outputs over others, and preferences shaped by post-training and system prompts appear to shape much of their behaviour. But models can also adopt different personas which have radically different preferences. How is this implemented internally? Does each persona run on its own preference machinery, or is something shared underneath? We train linear probes on residual-stream activations of Gemma-3-27B and Qwen-3.5-122B to predict revealed pairwise task choices, and identify a genuine preference vector: it tracks the model's preferences as they shift across a range of prompts and situations, and on Gemma-3-27B steering along it causally controls pairwise choice. This preference representation is largely shared across personas: a probe trained on the helpful assistant predicts and steers the choices of qualitatively different personas, including an evil persona whose preferences anti-correlate with those of the Assistant.

Human personality theories characterize traits not as isolated attributes captured by a single score, but as stable individual tendencies expressed through the interplay among persons, situations, and behaviors. Existing studies of personality-related behavior in LLMs have primarily focused on outputs elicited under personality conditioning, characterizing observable trait-related expressions while lacking mechanistic evidence for the existence of internal personality-related representations, their cross-situational expression, and how these representations shape specific behaviors. Building on Funder's personality triad framework, we adapt its three components for LLM analysis: Person as personality-related internal representations, Situation as contexts that afford trait-relevant responses, and Behavior as response patterns on broader social tasks. We introduce a framework for discovering, controlling, and validating trait-like representations in LLMs. First, using contrastive behavior pairs grounded in shared situations, we identify sparse internal features associated with opposing poles of personality traits through SAE decomposition. We validate their trait relevance through effects on behavior to situation, token-level activation patterns, and robustness to paraphrasing. Second, feature-level interventions induce bidirectional trait-related shifts across a separate, diverse set of situations while preserving response validity, demonstrating consistent expression across contexts. Third, applying the same interventions to social intelligence tasks reveals behavioral changes with benefit-tradeoff patterns consistent with findings from human personality research, providing behavioral-level validation beyond personality scores. Our findings provide evidence that LLMs contain controllable trait-like representations linking internal states, situational expression, and behavioral outcomes.