Chiaroscuro for Emotions: A Contrastive Emotion Benchmark Grounded in Appraisal Theory

Emotion understanding is a core capability for LLMs to interact effectively with humans, yet existing evaluation paradigms rely on discrete emotion label prediction and fail to capture the cognitive processes underlying emotion generation. Grounded in appraisal theory, we introduce CAREBench, the first benchmark with complete inferential chain annotations from both first- and third-person perspectives on real-world narratives, spanning appraisal reasoning, appraisal ratings, and multi-label emotion annotation. We propose a process-level evaluation framework and conduct systematic experiments across six LLMs organized around four research questions. We find that stronger models match or surpass human observers on certain tasks, yet fall short on appraisal reasoning and positive emotion recognition; performance across chain steps and sensitivity to appraisal interventions exhibit dissociations across models; and current models have not internalized the mechanisms needed to capture human subjective heterogeneity. These findings suggest that downstream emotion prediction metrics may overestimate LLMs' true emotion understanding, and CAREBench provides a foundation for more diagnostically informative evaluation of LLMs' affective cognitive capabilities.

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday life. Existing EI benchmarks rely on synthetic prompts, single-turn cases, or third-party annotation. These approaches do not directly measure how models infer and respond to a participant's emotional state over the course of a real conversation. We introduce AttuneBench, a benchmark grounded in 200 genuine multi-turn human-model conversations in which participants conversed with anonymized LLMs and provided turn-by-turn annotations of their emotional state, the model's behavior, and their preferred responses. Across 11 evaluated models, we find that model rankings on emotion recognition, behavioral classification, preference prediction, and judged response quality are largely independent, indicating that emotionally intelligent behavior decomposes into separable capabilities. Preference alignment and response-quality judgments are substantially more model-discriminating than emotion-label accuracy. These results indicate that emotionally intelligent behavior requires predicting what kind of response a specific user wants in context, a distinction that aggregate scoring can obscure and that single-turn or synthetic formats cannot directly capture across turns. AttuneBench provides a framework for assessing each of these capabilities and for diagnosing model-specific strengths and failure modes in emotionally salient conversation.

This paper introduces a multi-label visual emotion analysis benchmark dataset for comprehensively evaluating the ability of multimodal large language models (MLLMs) to predict the emotions evoked by images. Recent user studies report an unintuitive finding: humans may prefer the predictions of MLLMs over the labels in existing datasets. We argue that this phenomenon stems from the suboptimal annotation scheme used in existing datasets, where each annotator is shown a single candidate emotion for each image and judges whether it is evoked or not. This approach is clearly limited because a single image can evoke multiple emotions with varying intensities. As a result, evaluations based on these datasets may underestimate the capabilities of MLLMs, yet an appropriate benchmark for evaluating such models remains lacking. To address this issue, we introduce a new multi-label benchmark dataset for visual emotion analysis toward MLLMs evaluation. We hire $20$ annotators per image and ask them to select all emotions they feel from an image. Then, we aggregate the votes across all annotators, providing a more reliable and representative dataset labeled with a distribution of emotions. The resulting dataset contains $10,344$ images with $236,998$ valid votes across eight emotions. Based on this benchmark dataset, we evaluate several recent models, including Qwen3-VL, OpenAI's GPT, Gemini, and Claude. We assess model performance on both dominant emotion prediction and emotion distribution prediction. Our results demonstrate the progress achieved by recent MLLMs while also indicating that substantial room for improvement remains. Furthermore, our experiments with LLM-as-a-judge show that the method does not consistently improve MLLMs' performance, indicating its limitations for the subjective task of visual emotion analysis.