Toward Robust Personalized Alignment for LLMs: Mitigating Persona Drift in Multi-Turn Dialogue

Personalized dialogue requires more than recalling explicit user histories: systems also need to infer hidden user states that evolve through interaction and shape appropriate response strategies. Existing memory- and profile-based methods primarily reuse observable user information, offering limited support for modeling user-state dynamics or selecting actions based on how they shape future user states. We propose PUMA (Prospective User-state Modeling for Action selection), a framework grounded in the Free Energy Principle (FEP) that formulates personalization as decision-making under partial observability, centered on an explicit user state model that captures latent user states and their action-conditioned dynamics. At each turn, PUMA maintains a belief over the user's hidden state, refines the user state model for observation generation and action-conditioned state transition, and selects dialogue actions by minimizing expected free energy, balancing epistemic and pragmatic objectives under a unified criterion. This formulation shifts personalization from passive memory retrieval to model-based decision-making over user evolution. We instantiate PUMA on healthcare-oriented counseling and motivational interviewing benchmarks with latent state annotations for rigorous evaluation. Experiments show that PUMA improves long-horizon dialogue outcomes while maintaining strong response quality, and a cross-dataset study demonstrates more reliable user-state estimation and next-state prediction.

Large language models often suffer from fact loss, timeline confusion, persona drift, and reduced stability during long-range interaction, especially under high-noise knowledge bases, context clearing, and cross-model transfer. To address these issues, we introduce ARPM, an external temporal memory governance framework for long-term dialogue. ARPM separates static knowledge memory from dynamic dialogue experience memory and combines vector retrieval, BM25, RRF fusion, dual-temporal reranking, chronological evidence reading, and a controlled analysis protocol for evidence verification and answer binding. Unlike approaches that encode persona consistency into model weights or rely only on long context, ARPM treats continuity as a traceable, auditable, and transferable governance problem. Using engineering logs, we conduct three experiments. First, in a 50-round question-answering setting, we compare signal-to-noise ratios of 1:5 and 1:200+, and distinguish CSV auto-judgment from manual review. Under 1:5, CSV recall accuracy is 54.0%, while manual review raises it to 100.0%. Under 1:200+, the values are 44.0% and 80.0%. These results show that automatic rules can underestimate recall after supporting evidence enters the prompt. Second, ablation results show that dialogue history retrieval is necessary for recent continuity: disabling it reduces strict accuracy from 100% to 66.7%, and disabling BM25 reduces it to 80.0%, indicating that pure semantic retrieval is insufficient for correction and tracing. Third, under a 5.1-million-character noise substrate, periodic context clearing, and multi-model handoff, ARPM maintains semantic continuity, boundary continuity, and persona consistency, while exposing limits caused by weak protocol compliance. These findings show that long-term persona consistency can be decomposed into governable components and evaluated in a white-box manner.

Personalizing large language models (LLMs) to individual users is essential for improving user experience, yet existing approaches typically rely on explicit preference supervision such as pairwise comparisons or demographic attributes, limiting their applicability in natural interaction settings. We propose IRIS, a framework that learns dynamic user personas directly from implicit interaction streams by extracting behavioral signals from everyday conversations and iteratively refining persona representations through a prediction-driven closed loop without requiring explicit feedback. We introduce an evaluation protocol based on behavior prediction, persona stability, and decision prediction. A proof-of-concept study on a synthetic interaction stream derived from public-domain autobiographical text shows that IRIS produces stable personas and distinguishes individual users while revealing limitations of memory-only approaches on recall-oriented metrics. We then validate IRIS on anonymized real-world Reddit r/AmItheAsshole (AITA) data, with personas built solely from each author's historical interactions. Across 100 authors, IRIS achieves the highest decision prediction accuracy among all evaluated methods (61.0%), outperforming static personas, memory-only retrieval, and no-personalization baselines. These results suggest that implicit behavioral modeling provides a scalable alternative to explicit preference learning for personalized LLMs and offers a practical foundation for adaptive conversational systems and embodied agents that require continuously evolving models of their users.