Modern recommendation systems largely infer user preferences from implicit behaviors such as clicks, watch time, and negative feedback, but these signals reveal what users do rather than why they like or dislike content. This work studies articulated user rationales (AURs), i.e., users' natural-language explanations of their preferences, as a new class of polarity-aware and reason-level textual signals for recommendation. Despite their potential value, AURs are difficult to use in industrial systems because they are naturally sparse, often low-quality, and only cover a small fraction of items. We present SARA (Scaling Articulated Rationales), an industrial framework that turns sparse AURs into scalable recommendation signals. SARA first builds a data engine that elicits and curates AURs from 240M Kuaishou Live users, producing SARA-HQ, a quality-controlled and author-centric rationale dataset. It then aligns a general-purpose MLLM into SARA-7B through large-scale SFT and Quality-Refining DPO, extending rationale generation from 86,564 AUR-covered authors to the full 10M-author space. Finally, SARA-Ranker integrates the generated positive and negative rationales into production ranking via rationale-aware interaction modeling and rejection-memory modeling. Extensive offline evaluation, human calibration, and online A/B tests show that SARA-7B generates more specific, polarity-consistent, and grounded rationales than strong MLLM baselines, while SARA-Ranker improves engagement and reduces negative feedback in production. Deployed with daily refresh for over 30 days, SARA establishes articulated rationales as a practical, first-class textual signal for industrial recommendation systems.
Large Language Models (LLMs) have shown strong potential for recommendation by leveraging their semantic understanding and contextual modeling capabilities. Recent studies further introduce reasoning mechanisms to improve user preference modeling. However, explicit natural-language reasoning incurs substantial inference overhead, whereas existing latent reasoning methods mainly focus on generating or verifying intermediate states, leaving their layer-wise preference roles and contributions insufficiently characterized. We propose HiLaR, a Hierarchical Latent Reasoning framework with layer-aware reinforcement optimization for LLM-based recommendation. HiLaR constructs temporal-guided hierarchical user preference representations, aligns them with multiple LLM latent reasoning states, and organizes the reasoning process from broad preferences to fine-grained current intents. To further optimize the reasoning trajectory, HiLaR combines final recommendation feedback with layer-aware process rewards derived from the marginal target-likelihood gain of each state. Experiments on four Amazon benchmark datasets show that HiLaR generally outperforms strong sequential, generative, and LLM-based recommendation baselines. Ablation and sensitivity analyses further verify the contribution of hierarchical representation learning, latent alignment, and process-level optimization. Our code is available in https://github.com/hupeiyu21/HiLaR.
Next-basket repurchase recommendation is commonly formulated as a ranking task: given a customer's purchase history, the system ranks previously purchased items that may be needed again. In production settings, however, ranking accuracy is only one component of recommendation quality. Customers may also benefit from concise evidence about why an item is recommended now. Large language models (LLMs) offer a potential way to surface such evidence through feature-based, human-readable rationales grounded in interpretable behavioral signals. We construct repurchase features spanning cadence, frequency, recency, user behavior, and item popularity, and evaluate LLMs on two public grocery datasets and one proprietary retail dataset. We investigate (1) whether off-the-shelf LLMs can use these features as next-basket scorers relative to heuristic and supervised rankers, and (2) whether LLM-cited features carry outcome-grounded ranking signal. For the latter, we compare LLM-cited features with model-specific attribution methods under a cross-model feature-masking protocol that measures ranking degradation after masking selected features. Our results show that LLM scores are not competitive with supervised rankers, suggesting that off-the-shelf LLMs should not be used as standalone repurchase recommenders. However, changes in prompt and evidence representation can improve outcome-grounded feature-masking results in some settings even when ranking performance does not improve; the effect is dataset-dependent and does not consistently match attribution baselines. These findings suggest a practical role for LLMs as validated explanation components rather than primary rankers, with rationale quality evaluated separately from ranking accuracy.
Recent studies increasingly explore Large Language Models (LLMs) as a new paradigm for recommendation systems due to their scalability and world knowledge. However, existing work has three key limitations: (1) most efforts focus on retrieval and ranking, while the reranking phase, critical for refining final recommendations, is largely overlooked; (2) LLMs are typically used in zero-shot or supervised fine-tuning settings, leaving their reasoning abilities, especially those enhanced through reinforcement learning (RL) and high-quality reasoning data, underexploited; (3) items are commonly represented by non-semantic IDs, creating major scalability challenges in industrial systems with billions of identifiers. To address these gaps, we propose the Generative Reasoning Reranker (GR2), an end-to-end framework with a three-stage training pipeline tailored for reranking. First, a pretrained LLM is mid-trained on semantic IDs encoded from non-semantic IDs via a tokenizer achieving ≥99% uniqueness. Next, a stronger larger-scale LLM generates high-quality reasoning traces through carefully designed prompting and rejection sampling, which are used for supervised fine-tuning to impart foundational reasoning skills. Finally, we apply Decoupled Clip and Dynamic sAmpling Policy Optimization (DAPO), enabling scalable RL supervision with verifiable rewards designed specifically for reranking. Experiments on two real-world datasets demonstrate GR2's effectiveness: it surpasses the state-of-the-art OneRec-Think by 2.4% in Recall@5 and 1.3% in NDCG@5. Ablations confirm that advanced reasoning traces yield substantial gains across metrics. We further find that RL reward design is crucial in reranking: LLMs tend to exploit reward hacking by preserving item order, motivating conditional verifiable rewards to mitigate this behavior and optimize reranking performance.