LLM-based GUI agents increasingly act on behalf of users in digital environments that were designed with human users in mind. These graphical user interfaces were designed to support, but also deliberately steer, the behaviour and decisions of users. While behavioural biases in the textual outputs of LLMs are well-documented, far less is known about how such influence operates when models act as agents that perceive interfaces and execute decisions---and, in particular, whether the reasoning capabilities increasingly built into these agents make them more robust to it. Drawing on Dual-Process Theory, we empirically investigate whether LLM-based GUI agents are susceptible to automatic (Type 1) and reflective (Type 2) digital nudges, and how their reasoning configuration moderates this susceptibility. In a randomized online shopping experiment with 3,600 agents and a total of 21,600 simulations across six frontier models from three providers, we found that agents were vulnerable to both nudge types. Crucially, the reasoning configuration moderated these effects in opposing directions, reducing susceptibility to automatic default nudges while heightening it to reflective social influence nudges. Extensive reasoning therefore did not make agents more robust but redirected the route through which choice architecture takes effect. Exploratory analysis further showed this redirection to be systematically structured by model scale. Beyond establishing nudge susceptibility as a behavioural property of agentic AI, the study positions interface design as a governance concern for organizations that delegate decisions to autonomous agents.
Understanding persuasion is critical for the safety and reliability of multi-agent systems built on large language models (LLMs). This paper studies persuasion dynamics by contrasting general LLMs with Large Reasoning Models (LRMs) that employ explicit ``thinking'' processes. Through large-scale experiments on objective (MMLU) and subjective (PersuasionBench and Perspectrum) tasks, we identify Persuasion Duality: reasoning enhances an agent's persuasive power while simultaneously increasing its resistance to persuasion. For LRMs, adding thinking content increases persuasion rates by 21 pp on average, yet reduces susceptibility to incorrect persuasion by up to 10 pp on objective tasks. Despite these gains, we uncover a critical vulnerability: persuasiveness often stems from superficial cues such as response length and repetition rather than logical validity. Non-semantic padding or repeated conclusions can match or exceed the persuasive effect of coherent reasoning, revealing a strong length bias in agents' judgments. We further show that persuasion propagates non-linearly in multi-hop agent chains, where intermediate agents may amplify or attenuate influence depending on task subjectivity. Finally, guided by attention analysis, we propose a prompt-level adversarial argument detection method that consistently improves agent robustness.
Graphical User Interface (GUI) agents have emerged as a promising paradigm for intelligent systems that perceive and interact with graphical interfaces visually. Yet supervised fine-tuning alone cannot handle long-horizon credit assignment, distribution shifts, and safe exploration in irreversible environments, making Reinforcement Learning (RL) a central methodology for advancing automation. In this work, we present the first comprehensive overview of the intersection between RL and GUI agents, and examine how this research direction may evolve toward digital inhabitants. We propose a principled taxonomy that organizes existing methods into Offline RL, Online RL, and Hybrid Strategies, and complement it with analyses of reward engineering, data efficiency, and key technical innovations. Our analysis reveals several emerging trends: the tension between reliability and scalability is motivating the adoption of composite, multi-tier reward architectures; GUI I/O latency bottlenecks are accelerating the shift toward world-model-based training, which can yield substantial performance gains; and the spontaneous emergence of System-2-style deliberation suggests that explicit reasoning supervision may not be necessary when sufficiently rich reward signals are available. We distill these findings into a roadmap covering process rewards, continual RL, cognitive architectures, and safe deployment, aiming to guide the next generation of robust GUI automation and its agent-native infrastructure.
Large language models (LLMs) show potential as simulators of human behavior, offering a scalable way to study responses to interventions. However, because LLMs are trained largely on observational data, interventions in experiments with LLM-simulated synthetic users can induce unintended shifts in latent user attributes, causing user drift where the implicit simulated population differs across treatment conditions, potentially distorting effect estimates. We formalize the confounding or selection bias that can arise due to user drift and show how intervention-dependent shifts can inflate or attenuate observed differences in user responses under intervention. To diagnose confounding, we propose using negative control outcomes--attributes that should remain invariant under intervention--to identify distribution shifts across intervention conditions, providing evidence of user drift. To mitigate drift, we study adjusting the persona specification by eliciting additional confounders, finding that targeted, setting-relevant confounders can substantially reduce bias across survey-style and multi-turn agent evaluations.