UniDataAgent: An Ontology-Grounded Agent for Enterprise Question-to-Report Automation

Enterprise IT support knowledge graphs capture rich relationships among cases, users, devices, symptoms, taxonomic categories, root causes, and historical resolutions. Yet querying them in Gremlin requires knowledge of graph schemas, traversal semantics, edge directionality, and property-graph-specific constraints, making them difficult for non-expert operators to use. We introduce SEGRA, an experience-guided agent for enterprise text-to-Gremlin question answering. SEGRA integrates intent routing, schema- and taxonomy-grounded query generation, multi-shot decomposition, execution-aware verification, and a curriculum-bootstrapped skill library that reuses verified query patterns. On an enterprise IT support benchmark, SEGRA achieves a $7.0\times$ higher mean judge score than backbone-only chain-of-thought prompting. Its skill library further reduces LLM calls by $20\%$ and dollar cost by $18\%$ relative to SEGRA without skills, while preserving answer quality. These results show that schema-grounded agent design and reusable execution experience improve both accuracy and efficiency for enterprise graph QA.

Data agents aim to fulfill natural-language instructions over heterogeneous data, including tables, files, and databases. However, data agents face a challenging agent-data gap: heterogeneous data resides outside the agent, while the agent can access it (e.g., column names and file paths) only through generic tools. Existing approaches either let agents directly explore raw data sources or inject manually constructed semantic layers into prompts. However, neither scales well to large heterogeneous data sources nor adapts to different agent behaviors. In this paper, we introduce EvoOntology, a self-evolving ontology layer for data agents. EvoOntology encapsulates the ontology as an MCP server comprising a schema layer, a content layer, and a tool layer, enabling agents to actively query and interact with the ontology at runtime. To this end, we introduce a builder agent for autonomous ontology construction and a self-evolution loop that continuously refines the ontology through attribution-guided typed edits that are accepted only after a backbone-conditional paired evaluation. Experiments on three well-adopted data-agent benchmarks with four LLM backbones demonstrate that EvoOntology consistently outperforms strong baselines and existing semantic-layer approaches, effectively bridging the agent-data gap and enabling more effective interaction with heterogeneous data. Code: https://github.com/ruc-datalab/EvoOntology

Structured-data agents in enterprise settings must reason over complex data environments whose relevant evidence is distributed across schemas, relationships, policies, and recurring business roles. Modern agentic systems often address this burden through reusable markdown-style memory or skill files that preserve previously discovered information for later queries, reducing the need to rediscover the same structure repeatedly. This is useful, but it obscures a natural division of labor: agents are well suited to semantic reasoning, while learned systems are well suited to predicting and organizing recurring structure. We introduce latent equivalence learning to bridge this gap. The framework separates persistent task-relevant identities from their dataset-relative realizations. In our realization, supporting and opposing evidence shape support-realized Gaussian prototypes that learn how those identities are expressed in a particular data environment, while soft-membership profiles retain distinctions lost under a hard assignment. A separate learned query-prototype system represents recurring evidential requirements and maps them through a learned compatibility function into the same persistent identity structure. This identity-factorized, query-conditioned routing materializes the relevant dataset-specific evidence for downstream reasoning, allowing the agent to operate over an already organized evidential state rather than reconstructing cross-schema structure at every query. On the Data Agent Benchmark, spanning 54 queries across 12 heterogeneous datasets, our full implementation achieves 94.67% dataset-macro stratified Pass@1 over five complete trials and 258/270 successful raw query attempts, compared with 55.51% for the benchmark's Claude Opus 4.6 reference agent, ranking first among 40 leaderboard entries at submission.