Web agents are usually evaluated in live environments, where environment state and judge models drift between runs, so the same checkpoint rarely reproduces the same score, making controlled studies of training phenomena impractical. We present WebMRE, an offline benchmark of 541 tasks and 5,293 steps derived from successful WebArena trajectories, with fully audited test labels and a deterministic protocol that scores a checkpoint identically on every run without any environment. Each step pairs a human oriented guide sentence with a grounded action, enabling the first study of the mutual reinforcement effect between them in web agents. Averaged over three seeds the effect holds for both models in both decoding orders and grows with scale: jointly decoding a guide lifts element selection over an action only reference by 0.9 and 0.2 points for Qwen3.5-4B and by 1.7 and 2.2 points for Qwen3.5-9B. A mediation analysis shows that the guide is a causal channel rather than commentary: forcing the gold guide as a decoding prefix lifts action accuracy from .422 to .684, another step's guide collapses it to .055, and a paraphrase that renames the target still recovers half of the gain, so the channel carries instruction meaning and not only the label string. The same channel yields an offline reward that only a replayable protocol makes computable, though optimizing it from a strong checkpoint brings no gain yet. Our fine tuned models outperform GPT-5.5, Claude Opus 4.8, and Gemini 3.5 Flash, run zero shot, on every offline metric.
Compact web agents can reduce deployment cost, but training them poses challenges in both data collection and post-SFT reinforcement learning (RL). Successful trajectories are expensive to collect and often contain inefficient detours. After supervised fine-tuning (SFT), full trajectory corpora are dominated by routine states; moreover, when group-relative RL is applied to web actions, inadequately designed action-level rewards can yield weak or misleading relative updates, while groups rejected as unsuitable for such updates receive no fallback learning signal. We present RMSWeb, a three-part recipe for Qwen3-VL-Instruct at 8B and 32B. Reflection-conditioned retries increase collection yield and shorten successful trajectories; failure-mode mining concentrates offline RL on critical states exposed by the SFT policy; and Salvage-DS combines an action-semantic polarized reward, contrast-and-competence-gated dynamic sampling, and an action-only anchor for rejected groups. Policies trained with reflection-collected data use up to 19.7% fewer action steps on solved tasks. On WebVoyager, Online-Mind2Web, and WebTailBench, RMSWeb improves over SFT by 2.4-7.0 points at 8B and 1.2-7.7 points at 32B. Our 8B model also achieves the strongest reported Online-Mind2Web result among similarly sized open-weight models in our comparison and a leading reported accuracy-cost trade-off on WebVoyager and WebTailBench, with the caveat that external evaluation protocols differ.
Digital Adoption Platforms (DAPs) are embedded overlays widely used on web systems to guide users through operations inside a page, helping them get started with unfamiliar interfaces quickly. Completing a real task, however, rarely means clicking a few buttons on a single page: it takes a sequence of actions that unfolds across changing page states. Prior studies have also treated automated web agent actions and guide text generation as two separate problems, and most of them feed models textual page representations such as the DOM or accessibility trees rather than the rendered screens that humans actually operate on. In this work we introduce MAG, the first benchmark that unifies task execution and guide writing into a single Multimodal Action and Guide task, with two grounding schemes over screenshots: Set-of-Mark element selection and raw pixel coordinates. We further build a complete harness for this compound task, covering annotation with LLM assistance and human verification, training, evaluation in live environments, and joint metrics for actions and guides. With this harness we evaluate frontier API models and open multimodal models, and report detailed analyses. Finally, we design a GRPO training method augmented with expert trajectories, which nearly doubles the success rate of a supervised 9B agent (from 6.9% to 13.2%) and improves guide quality at the same time. Even the strongest model completes fewer than 40% of the tasks, leaving ample room for future research.
Online web agents often augment a base actor with memory, workflow, or skill modules. These modules can improve performance, but they also consume test-time tokens, a cost rarely reported alongside the actor's inference cost. We study online augmentation, where this overhead is paid on every task, and re-evaluate its benefits under a fixed total inference budget. We compare AWM, ASI, and ReasoningBank with a token-matched vanilla baseline that uses the same budget for additional actor steps. Across four WebArena domains and three models, Gemini 3 Flash, GPT-5.4-mini, and Qwen 3.6-27B, the vanilla baseline matches or surpasses all three augmentation methods in aggregate success rate while often using fewer total tokens. We observe a similar trend on WorkArena-L1 with Qwen 3.6-27B, indicating that the effect extends to enterprise knowledge-work tasks. Our results suggest that skills and workflow memory can be useful in specific domains, but their apparent gains often vanish against a budget-matched actor. We further show that run-to-run variance materially affects outcomes and should be reported as a core evaluation criterion for online web agents.