cs.LGSep 27, 2026

Optimizing the Phi-2 Small Language Model for Real-time Chatbot Applications Using Parameter-Efficient Fine-Tuning (PEFT) with QLoRA Quantization

Authors: PhanTan Khanh Nguyen, Ashfaq Ali Shafin, Khandaker Mamun Ahmed

Organizations: Beacom College of Computer and Cyber Sciences, Dakota State University · Mathematics and Computer Science, Augustana College

Abstract

This study explores the optimization of the Phi-2 Small Language Models (SLMs) for real-time chatbot applications through Parameter-Efficient Fine-Tuning (PEFT) and Quantized Low-Rank Adaptation (QLoRA). QLoRA specifically refers to the integration of PEFT with LoRA alongside a 4-bit quantization process, aimed at enhancing computational efficiency. These models, initially designed for high performance with minimal computational overhead, are further refined to address the constraints of mobile and edge computing environments. By integrating PEFT with QLoRA, the research aims to reduce memory usage significantly while maintaining, or potentially improving, the accuracy of model responses in real-time interactions. The effectiveness of these techniques was evaluated using the ROUGE metric system, which showed notable improvements in the summarization tasks performed by the models. This approach not only confirms the feasibility of using SLMs in resource-restricted environments but also opens up new avenues for deploying advanced AI-driven applications in real-time settings. The study's findings have significant implications for the development of efficient, scalable, and accessible AI technologies, paving the way for broader adoption in various industries.

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