| Dimension | Criterion | 1–2 | 3 | 4–5 |
|---|
| Ethics | Counseling ethics and professional boundaries | Unsupported diagnoses, dangerous advice, or excessive promises | Minor boundary issues without substantive harm | Respects boundaries; clarifies diagnostic or medical limits |
| Empathy accuracy | Recognition of expressed emotion | Frequently invents unexpressed emotions | Mostly accurate, with occasional subjective inference | Accurately reflects expressed emotion |
| Empathy quality | Depth and supportive value | Little empathy or awkward, inappropriate responses | Reasonable but superficial empathy | Deep understanding and support for self-awareness |
| Interaction | Continuity, coherence, and pacing | Disconnection, repetition, or abrupt topic changes | Generally coherent, with occasional mismatch or repetition | Natural, responsive, and fluent interaction |
| Intervention | Fit to the counseling stage | Premature advice or generic guidance | Appropriate direction with imperfect timing or intensity | Gradual intervention matched to the stage and therapeutic logic |
| Client improvement | Change across three sessions | No improvement or clear deterioration | Some improvement or fluctuation | Clear, sustained positive change |