WebFovea: When the Model Is Right but the Click Is Wrong -- Reliable Round Trips for Vision-Based Web Agents on Live Websites

As web agents increasingly demonstrate capabilities in automated task execution, the development of robust evaluation frameworks for assessing their navigation and task completion performance has emerged as a critical research priority. However, existing benchmarks exhibit fundamental limitations. First, they suffer from insufficient scale and limited domain diversity, constraining comprehensive evaluation of cross-domain generalization. Second, prevailing LLM-as-Judge evaluation methodologies inadequately capture fine-grained interaction semantics, particularly regarding precise query formulation and filtering operations. Third, current benchmarks predominantly emphasize navigation success metrics while neglecting critical requirements for real-world deployment scenarios. To address these limitations, we introduce WebRetriever, a large-scale benchmark encompassing 800 websites and 1,550 tasks across diverse domains, including consumer, professional, and enterprise sectors, with comprehensive coverage of user intent patterns. We propose NavEval (Navigation Evaluation), a novel LLM-as-Judge framework that leverages rich interaction context beyond visual screenshots, achieving state-of-the-art alignment with human judgment across multiple evaluation datasets. Furthermore, we establish three complementary evaluation protocols that collectively provide holistic assessment of web agent capabilities: navigation proficiency, knowledge-assisted interaction, and end-to-end task completion with information extraction. Extensive experimental analysis reveals substantial performance disparities across evaluation protocols, demonstrating that navigation success alone is an insufficient predictor of real-world application effectiveness. WebRetriever delivers fine-grained diagnostic insights into agent capabilities and establishes a rigorous foundation for advancing web agent research and development.

Autonomous web agents are increasingly deployed in moderation and policy enforcement, where correct decisions often depend on evidence that is not immediately visible and must be actively investigated. Yet existing benchmarks largely assume task critical information is immediately accessible. They do not measure investigative competence: recognizing when visible context is insufficient, retrieving hidden evidence, and integrating it into a final decision. We introduce MIRAGE, a benchmark of 750 multi step decision tasks across three domains: Wikipedia Forensics, Shopping Admin adjudication, and Reddit Moderation. Each task has two layers: a visible surface context that often points to the wrong action, and a hidden context, reachable only by active investigation, that contains the decisive evidence. We decompose agent performance into Investigation, Reasoning, and Decision Accuracy, complemented by an Investigative Hallucination Rate. We evaluate eight LLM agents across two model generations. Three patterns emerge. First, agents reach relevant pages but rarely extract the decisive evidence on them. Second, procedural hints improve investigation but do not consistently improve decisions on Wikipedia tasks, where decisive evidence often contradicts surface impressions. Third, 12.6% of trajectories cite fabricated facts. We call these the Navigation Discovery Gap, Collapse under Contradiction, and Investigative Hallucination. These patterns persist across model scale, generation, and reasoning architecture.

Autonomous web navigation remains challenging for LLM agents, and the strongest generalist systems rely on proprietary reasoning models whose inference cost is prohibitive for the repetitive tasks where such agents would be most useful. We argue this gap stems not from insufficient model capability but from agent architectures that fail to replicate three human cognitive advantages: selective attention to relevant page regions, persistent memory of website structure, and procedural fluency with common interaction patterns. We introduce WebChallenger, a web agent framework that addresses each gap through architecture design rather than model scale, built around PageMem: a structured page representation deterministically constructed from the DOM that exposes each page as a hierarchy of semantic sections with short summaries. On this shared substrate we build three mechanisms that mirror the three cognitive advantages: a divide-and-conquer observation pipeline that lets the agent skim section summaries and extract details only from task-relevant regions; a lightweight exploration and memory system that traverses each website once to build a reusable map of pages and element behaviors; and compound action workflows that collapse common multi-step interactions into single agent actions, handling partial state changes automatically. Because all three operate over PageMem, the framework generalizes across websites without site-specific adapters. Using off-the-shelf open-weight models without fine-tuning, our system achieves 56.3% on WebArena, 48.7% on VisualWebArena, 51.0% on Online-Mind2Web, and 70.9% on WorkArena, approaching frontier proprietary systems at a fraction of the cost. Our code is released at https://github.com/jayoohwang1/webchallenger