cs.CLOct 13, 2026

A Benchmark for Bangla Task-Oriented Dialogue Understanding

Authors: Afrina Alam Lamia, Sumiaya Sharif, Prottoy Modak, Ohiduzzaman Rayhan, Nafis Sadeq

Organizations: East West University, Dhaka, Bangladesh

Abstract

Task-oriented dialogue understanding remains underexplored for Bangla, particularly in multilingual settings involving English and romanized Bangla (Banglish). We introduce BanglaTOD, a parallel tri-lingual benchmark comprising 209 multi-turn dialogues across nine Bangladesh-specific service domains and 64 intents. Each conversational turn is aligned across Bangla, English, and Banglish, yielding 4,689 language-specific turn records annotated with intents, token-level slots, state updates, and accumulated dialogue states. We establish context-aware baselines for joint intent classification and slot filling using mBERT, BERT-base-uncased, and BanglaBERT. Cross-language analysis reveals substantial performance differences across models and linguistic representations, while removing dialogue history reduces intent accuracy by 19.0--25.7 percentage points. BanglaTOD provides a foundation for multilingual dialogue understanding and future dialogue state tracking research in Bangladesh-specific conversational applications. The dataset is publicly available at Hugging Face.

Figures & tables

Appendix figures & tables2 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

May 21, 2026

Polite on the Surface, Broken in Practice: A Curated Dataset for Fixing Generation and Register Failures in Low-Resource Bangla Text Generation

Recent advances in Multilingual Large Language Models (MLLMs) have significantly enhanced cross-lingual conversational capabilities, yet modeling culturally nuanced and context-dependent communication remains a critical bottleneck. Specifically, existing state-of-the-art models exhibit a severe pragmatic gap when handling structural variations, regional idioms, and honorific consistencies in low-resource contexts like Bangla. To address this limitation, we introduce a novel, culturally aligned instruction-tuning dataset for BangLa Application and DialoguE generation - BLADE and benchmarking framework comprising 4,1964,196 meticulously curated interaction pairs. We leverage this resource to systematically fine-tune and evaluate leading open-weight architectures, including DeepSeek-8B and LLaMA-3.2-3B, utilizing parameter-efficient fine-tuning via LoRA adapters in a 4-bit NormalFloat (NF4) quantization framework. Our empirical evaluations demonstrate that models fine-tuned on our dataset yield substantial improvements in structural fidelity and honorific alignment, providing a rigorous benchmark for bridging pragmatic disparities in low-resource multilingual text generation. Code and dataset: https://github.com/ashuvo25/Bangla_Application_LLM/tree/main
Mar 22, 2026

Many Dialects, Many Languages, One Cultural Lens: Evaluating Multilingual VLMs for Bengali Culture Understanding Across Historically Linked Languages and Regional Dialects

Bangla culture is richly expressed through region, dialect, history, food, politics, media, and everyday visual life, yet it remains underrepresented in multimodal evaluation. To address this gap, we introduce BanglaVerse, a culturally grounded benchmark for evaluating multilingual vision-language models (VLMs) on Bengali culture across historically linked languages and regional dialects. Built from 1,152 manually curated images across nine domains, the benchmark supports visual question answering and captioning, and is expanded into four languages and five Bangla dialects, yielding ~32.2K artifacts. Our experiments show that evaluating only standard Bangla overestimates true model capability: performance drops under dialectal variation, especially for caption generation, while historically linked languages such as Hindi and Urdu retain some cultural meaning but remain weaker for structured reasoning. Across domains, the main bottleneck is missing cultural knowledge rather than visual grounding alone, with knowledge-intensive categories. These findings position BanglaVerse as a more realistic test bed for measuring culturally grounded multimodal understanding under linguistic variation.
Sep 9, 2026

5-Dialects-BN: Unmasking the Impact of Transliteration on Bangla Dialectal LLMs

Large Language Models (LLMs) have achieved remarkable progress across natural language processing (NLP) tasks, yet their capabilities degrade sharply for low-resource languages and dialectally diverse settings. Bangla, the world's sixth most spoken language, exemplifies this gap: existing resources overwhelmingly target Standard Bangla, leaving its regional dialects without the benchmarks needed to develop or evaluate dialect-aware systems. We address this gap with 5-Dialects-BN, the first multi-annotation Bangla dialect benchmark to align Romanized transliteration with dialectal text, Standard Bangla, English, and subjectivity labels across five regional varieties. The dataset comprises 6,000 manually annotated entries spanning five major dialects: Chittagong, Barisal, Noakhali, Sylhet, and Rangpur (Chittagong 1,900; Noakhali 1,500; Sylhet 1,200; Barisal 700; Rangpur 700), reflecting natural online availability. Each entry is enriched with five aligned annotations: the original dialectal text, a Romanized transliteration, an English translation, a Standard Bangla translation, and a subjectivity label (subjective vs. objective). Annotations were produced and cross-validated by native speakers and undergraduate linguistics students to ensure dialectal authenticity and semantic fidelity. The resulting resource supports a diverse suite of tasks, including dialect identification, dialect-to-standard normalization, machine translation, subjectivity classification, and parameter-efficient fine-tuning (e.g., LoRA) of multilingual LLMs. By providing a standardized, multi-annotation benchmark, 5-Dialects-BN enables principled evaluation of LLMs on dialectally diverse Bangla and lays a foundation for further research in low-resource, dialect-aware NLP.