Fluent but Fallible: Benchmarking Hallucination and Factual Reliability in Large Language Models
Organizations: Department of Computer Science and Engineering, SEST, Jamia Hamdard, New Delhi, India · Department of Computer Science, Aligarh Muslim University, Aligarh, India
Abstract
Large Language Models (LLMs) have significantly advanced natural language processing and artificial intelligence applications through their capabilities in reasoning, text generation and knowledge retrieval. However, LLMs are still vulnerable to two important challenges: hallucination, generating factually incorrect or fabricated content, and response deviation, meaning systematic deviations from ground-truth responses. These limitations raise serious concerns regarding reliability and trustworthiness in academic and research environments. This study offers a thorough comparative analysis using a variety of metrics of ten advanced LLMs ChatGPT, Gemini, Claude3.5Sonnet, LLaMA3, Mistral, Grok, Perplexity, DeepSeekV3, Falcon, and Gemma based on a benchmark consisting of 70 carefully designed academic prompts across four complexity levels: Basic, Explanation, Advanced, and Tricky, evaluated in February 2025 on specific model versions. Each response was independently evaluated by three reviewers using five metrics: Accuracy, Precision, Recall, Response Deviation Index, and Hallucination Index. Perplexity and DeepSeekV3 achieved the highest overall accuracy, while Gemini demonstrated strong recall and a well-balanced performance profile across all five metrics. LLaMA3 showed strong resistance against hallucinations through a conservative method of generation. Advanced-level prompts proved most challenging across all models, while Tricky prompts were handled more reliably owing to their binary true/false structure. Falcon achieved perfect precision and zero hallucinations, but at the cost of the lowest recall and the highest response deviation. The results show a fundamental trade-off between response completeness and factual reliability, intensified by prompt complexity.
Figures & tables
| Research Theme | Sub-Category | Key Works / Models Referenced |
| Foundational Architectures | Transformer & Pre-training; Model Scaling & Emergence | Vaswani et al. [ 1 ] (Attention Is All You Need); Devlin et al. [ 2 ] (BERT); Brown et al. [ 4 ] (GPT-3); OpenAI GPT-4 Technical Report [ 23 ] ; Google Gemini [ 24 ] ; Anthropic Claude 3 Report [ 25 ] ; Meta LLaMA 3 [ 26 ] |
| Benchmarking Frameworks | General Multi-Task Benchmarks | Liang et al. [ 20 ] (HELM); Hendrycks et al. [ 21 ] (MMLU) |
| Text Quality Metrics | Zhang et al. [ 27 ] (BERTScore); Papineni et al. [ 28 ] (BLEU); Banerjee & Lavie [ 29 ] (METEOR) | |
| Hallucination Research | Taxonomy & Surveys | Ji et al. [ 22 ] (ACM Survey on Hallucination); Cao et al. [ 30 ] (Comprehensive Hallucination Survey) |
| Truthfulness Benchmarks | Lin et al. [ 19 ] (TruthfulQA); Maynez et al. [ 18 ] (Faithfulness in Summarisation) | |
| Bias & Fairness | Bias in LLMs | Bender et al. [ 10 ] (Stochastic Parrots); HELM Fairness Dimensions (Liang et al. [ 20 ] ) |
| Year | Theme | Key Contribution |
| 2017 | Architecture | Vaswani et al. [ 1 ] Transformer architecture (“Attention Is All You Need”) |
| 2018 | Pre-training | Devlin et al. [ 2 ] BERT: Bidirectional pre-training for language understanding |
| 2019 | Pre-training | Brown et al. [ 4 ] GPT-3: Language models as few-shot learners |
| 2020 | Scaling / RAG | Lewis et al. [ 9 ] Retrieval-Augmented Generation (RAG) for Knowledge-intensive NLP |
| 2021 | Bias & Safety | Bender et al. [ 10 ] On the Dangers of Stochastic Parrots; Welleck et al. [ 15 ] Unlikelihood Training |
| 2022 | Truthfulness | Lin et al. [ 19 ] TruthfulQA: Measuring how models mimic human falsehoods |
| Study / Work | No. of Models | Domain | Metrics | Difficulty Levels | Hallucination Focus |
| Brown et al. [ 4 ] (GPT-3, 2020) | 1 | General NLP | Perplexity, Accuracy | ||
| Liang et al. [ 20 ] (HELM, 2022) | 30+ | General Multi-task | 7+ metrics | Partial | |
| Lin et al. [ 19 ] (TruthfulQA, 2022) | 10+ | Truthfulness | Truthful%, info% | ||
| Cao et al. [ 30 ] (2023) | Multiple | Survey / LLMs | Qualitative Taxonomy | ||
| Hendrycks et al. [ 21 ] (MMLU, 2021) | 10+ | Academic Knowledge | Accuracy | Partial | |
| Maynez et al. [ 18 ] (2020) | 3–4 | Text Summarization | Faithfulness Metrics | Partial |
| Model | Version / ID | Interface | Access Date | Temp. | Runs | System Prompt |
| ChatGPT | GPT-4o (2024-05) | chat.openai.com | Feb 2025 | Default | 1 | None |
| Gemini | Gemini 1.5 Pro | gemini.google.com | Feb 2025 | Default | 1 | None |
| Claude 3.5 Sonnet | claude-3-5-sonnet-20241022 | claude.ai | Feb 2025 | Default | 1 | None |
| LLaMA 3 | Meta-Llama-3-70B | Meta AI Web UI | Feb 2025 | Default | 1 | None |
| Mistral 7B | Mistral-7B-Instruct-v0.3 | chat.mistral.ai | Feb 2025 | Default | 1 | None |
| Grok | Grok-1.5 | grok.x.ai | Feb 2025 | Default | 1 | None |
| Model | Basic (n=20) | Explanation (n=17) | Advanced (n=13) | Tricky (n=20) | Overall |
| Gemini | 0.950 | 1.000 | 0.538 | 1.000 | 0.900 |
| ChatGPT | 0.850 | 0.941 | 0.846 | 0.950 | 0.900 |
| Mistral | 0.850 | 0.941 | 0.692 | 1.000 | 0.886 |
| Perplexity | 0.950 | 0.941 | 0.846 | 0.950 | 0.929 |
| Grok | 0.950 | 0.882 | 0.846 | 0.800 | 0.871 |
| Claude 3.5 Sonnet | 0.700 | 1.000 | 0.538 | 1.000 | 0.829 |
Hallucination in Language Models
Hallucination in language models studies how systems produce unsupported or false claims and how to detect, explain, and reduce them.
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