CounselPlex: A Stressor-Aware Full-Duplex Counseling Model

Full-duplex speech models listen and speak at the same time, which makes them promising for natural, open-ended conversation. But can they sustain a coherent conversation for tens of minutes? Because they generate a token every frame, even while listening, they exhaust their context windows within minutes. Yet existing benchmarks evaluate only single turns or a few conversational rounds, too short to expose the long-horizon problem. We introduce the Full-Duplex Long-Horizon Benchmark (FD-LHB), which tests five recent full-duplex models on long replayed conversations and in live conversation with an LLM partner. Every evaluated model eventually either degrades or exhausts its context. Models that keep the full history often degrade before their context runs out, while sliding-window models still fall into repetition, silence, and gibberish. For sliding-window models, we identify two contributing mechanisms. Gibberish and silence are linked to Initialization-Anchor Eviction, where the sliding window discards the first KV entry. Repetition is also reinforced by the model's own recent outputs. Guided by this diagnosis, we apply two simple fixes: Initialization-Anchor Pinning (IAP) keeps that first entry, and Duplex Repetition Penalty (DRP) discourages echoing while guarding against prolonged silence. Together, they support the diagnosis and, without retraining, substantially reduce conversational collapse in replays of up to an hour while running in real time.

Full-duplex speech models can listen and speak simultaneously, enabling natural interaction, but become increasingly difficult to control as the conversation history grows. When used as user simulators, this lack of control can cause them to deviate from prescribed scenarios and produce unreliable evaluation outcomes. We introduce SimIF-Bench (Simulator Instruction-Following Benchmark), which evaluates whether a conversational model stays within a prescribed scenario and completes multiple goals in the required order. The benchmark reveals that current open-source full-duplex models struggle to follow such constraints. We then introduce a Group Reward-Decoupled Normalization Policy Optimization (GDPO)-based training recipe that enables a full-duplex model to follow textual instructions during an ongoing conversation while maintaining its turn-taking ability. By connecting the resulting SteerablePlex to an asynchronous backend language model that monitors the conversation and provides instructions when needed, we build a more controllable full-duplex user simulator that follows multi-stage constraints more reliably than existing open-source models and GPT-Realtime.

Full-duplex spoken dialogue models support low-latency turn taking, interruption handling, and backchanneling, yet a key capability remains underexplored: steerability, the ability to reliably shift conversational behavior along attributes such as tone, persona, speaking rate, and voice style in response to user instructions. We introduce a taxonomy of text- and audio-based steerability that identifies substantial gaps in current full-duplex models. To address this gap, we introduce SteerDuplex, a Moshi-based full-duplex speech model fine-tuned on natural conversations and synthetic dialogues targeting instruction following, vocal delivery, reasoning, and duplex interaction. We further apply two-stage reinforcement learning (RL) with hybrid rewards, combining verifiable interaction checks and judge-based semantic feedback to improve timing and response continuity. To evaluate full-duplex spoken steerability, we introduce SteerBench, a benchmark with 390 spoken prompts and 1,067 human-authored binary audio and text rubrics spanning tone, persona, style/accent, and speed/length. On SteerBench, supervised training improves audio-steering average pass rate by 44.5 percentage points over the strongest evaluated open baseline. On Audio MultiChallenge, task average pass rate improves by 7 points over its strongest evaluated open baseline. RL further raises source-clean interruption response from 72.5% to 82.5% and reduces synthetic pause barge-in from 26.5% to 9%. Steering and aggregate task scores remain comparable or higher, while reward probes reveal reward hacking through incomplete responses. Our model and benchmark support systematic research on spoken steerability, with reward analysis showing why timing gains must be evaluated alongside response completeness.