Same Verdict, Different Readers: Personalizing Fact-Checking Explanations from Relative Preferences

LLM-based explainable recommenders can produce fluent explanations that are factually correct, yet still justify items using attributes that conflict with a user's historical preferences. Such preference-inconsistent explanations yield logically valid but unconvincing reasoning and are largely missed by standard hallucination or faithfulness metrics. We formalize this failure mode and propose PURE, a preference-aware reasoning framework following a select-then-generate paradigm. Instead of only improving generation, PURE intervenes in evidence selection, it selects a compact set of multi-hop item-centric reasoning paths that are both factually grounded and aligned with user preference structure, guided by user intent, specificity, and diversity to suppress generic, weakly personalized evidence. The selected evidence is then injected into LLM generation via structure-aware prompting that preserves relational constraints. To measure preference inconsistency, we introduce a feature-level, user-centric evaluation metric that reveals misalignment overlooked by factuality-based measures. Experiments on three real-world datasets show that PURE consistently reduces preference-inconsistent explanations and factual hallucinations while maintaining competitive recommendation accuracy, explanation quality, and inference efficiency. These results highlight that trustworthy explanations require not only factual correctness but also justification aligned with user preferences.

As Large Language Models (LLMs) evolve from general-purpose assistants to user-centric agents, personalization has become central to aligning model behavior with individual preferences, making the evaluation of personalized alignment a critical bottleneck. Existing evaluation methods-ranging from automatic metrics to LLM-as-a-judge approaches-fail to capture subjective, user-specific preferences embedded in long-term interaction histories. We identify three essential principles for reliable and effective personalized evaluation: Representativeness, User-Consistency, and Discriminativeness. To address these principles, we introduce Personalized Evaluation as Learning, a paradigm that formulates personalized evaluation as a learning problem rather than a static judgment. Under this paradigm, we propose PARL (Preference-Aware Rubric Learning for Personalized Evaluation), a framework that learns to induce preference-aware evaluation rubrics directly from raw user histories and performs a self-validation mechanism to ensure consistency with the user's preferences. PARL integrates rubric induction with a discriminative reinforcement learning objective that contrasts user-authored responses against competitive personalized model outputs, enabling the learned rubrics to capture precise, user-specific decision boundaries. Experiments on real-world personalized text generation tasks show that PARL consistently induces high-fidelity rubrics that reliably identify user-aligned responses and generalize across users and tasks, while capturing stable stylistic preferences and fine-grained evaluative patterns. To ensure reproducibility, our code is available at https://github.com/SnowCharmQ/PARL.

Large language models (LLMs) are typically aligned with population-level preferences, despite substantial variation across individual users. We introduce POPI, a user-level personalization framework that separates the problem into two components connected by a natural-language interface: a shared inference model that distills heterogeneous user signals into a concise preference summary, and a shared generator that conditions on this summary to produce personalized responses. Both components are trained under a unified preference-optimization objective, with reinforcement learning handling the non-differentiable inference step. This objective decomposes into generator approximation error and summary informativeness, revealing how a single loss simultaneously drives accurate generation and informative summarization. Because the interface is natural language, learned summaries can be inferred once per user and reused across different generators -- including frozen, black-box commercial APIs. Across four personalization benchmarks, POPI generally improves personalization quality while reducing context overhead by up to an order of magnitude.