Intent Detection
Intent detection focuses on automatically identifying the user's goal or purpose from their input, whether text or speech, a crucial task for various applications like chatbots and personalized systems. Current research emphasizes improving accuracy and efficiency, particularly in handling out-of-domain queries and multiple simultaneous intents, often leveraging large language models (LLMs) and transformer-based architectures alongside traditional machine learning methods. This field is significant because accurate intent detection underpins the development of more robust and user-friendly human-computer interaction systems across diverse domains, from e-commerce to healthcare.
Papers
Intent Identification and Entity Extraction for Healthcare Queries in Indic Languages
Ankan Mullick, Ishani Mondal, Sourjyadip Ray, R Raghav, G Sai Chaitanya, Pawan Goyal
Uncertainty-Aware Reward-based Deep Reinforcement Learning for Intent Analysis of Social Media Information
Zhen Guo, Qi Zhang, Xinwei An, Qisheng Zhang, Audun Jøsang, Lance M. Kaplan, Feng Chen, Dong H. Jeong, Jin-Hee Cho