Organizations: Southwestern University of Finance and Economics · Shanghai Jiao Tong University · Central South University · Westlake University · Hithink Research · University of Manchester · Harbin Institute of Technology · Shenzhen Institutes of Advanced Technology, Chinese Academy of Sciences · Chengdu Everimaging Science and Technology Co., Ltd. · University of California, Los Angeles · University of Adelaide · Fudan University
Abstract
Multimodal large-scale models have significantly advanced the development of web agents, enabling perception and interaction with digital environments akin to human cognition. In this paper, we argue that web agents must first acquire sufficient knowledge to effectively engage in cognitive reasoning. Therefore, we decompose a web agent's capabilities into two essential stages: knowledge content learning and cognitive processes. To formalize this, we propose Web-CogKnowledge Framework, categorizing knowledge as Factual, Conceptual, and Procedural. In this framework, knowledge content learning corresponds to the agent's processes of Memorizing and Understanding, which rely on the first two knowledge types, representing the "what" of learning. Conversely, cognitive processes correspond to Exploring, grounded in Procedural knowledge, defining the "how" of reasoning and action. To facilitate knowledge acquisition, we construct the Web-CogDataset, a structured resource curated from 14 real-world websites, designed to systematically instill core knowledge necessary for web agent. This dataset serves as the agent's conceptual grounding-the "nouns" upon which comprehension is built-as well as the basis for learning how to reason and act. Building on this foundation, we operationalize these processes through a novel knowledge-driven Chain-of-Thought (CoT) reasoning framework, developing and training our proposed agent, the Web-CogReasoner. Extensive experimentation reveals its significant superiority over existing models, especially in generalizing to unseen tasks where structured knowledge is decisive. To enable rigorous evaluation, we introduce the Web-CogBench, a comprehensive evaluation suite designed to assess and compare agent performance across the delineated knowledge domains and cognitive capabilities. Our code and data is open sourced at https://github.com/Gnonymous/Web-CogReasoner
Web agents require both high-level reasoning (for task decomposition) and low-level interactions (for page elements manipulation) to conduct different tasks. However, these knowledge types differ fundamentally: reasoning knowledge (e.g., booking a flight requires first searching for routes) is abstract and transferable across websites, while interaction knowledge (e.g., clicking the Search button at a specific coordinate on Site A) depends heavily on page-specific contexts. Existing methods store experiences uniformly. This creates a dilemma: abstract representations lose executability on concrete pages, while concrete representations fail to generalize across domains. This entanglement limits capability accumulation: on new websites, agents either fail to recognize reusable task logic due to surface-level differences or attempt infeasible actions from outdated page structures. To disentangle them, we propose DRIVE, a dual-level skill modeling framework separating historical experience into natural language reasoning skills, which capture transferable task logic, and programmatic interaction skills, grounding abstract actions to executable operations. A scene-aware coordination mechanism adaptively retrieves and invokes these dual-level skills based on task semantics. DRIVE also uses skill-level reflection to identify hierarchy-specific failure modes, enabling targeted skill library expansion and refinement. Experiments across five WebArena domains show DRIVE attains an average task success rate of 52.8%, exceeding the skill-free baseline by 7.3 percentage points. Further ablations show reasoning and interaction skills provide distinct, complementary benefits, supporting separation of transferable task logic from executable page-level operations.
Recent advances in Multimodal Large Language Models (MLLMs) have led to promising progress in web agents. However, existing web agents often rely on handcrafted execution pipelines or expensive expert trajectories, limiting their adaptability to complex, dynamic environments. To address these challenges, we propose SCALE (Self-Cognitive-Aware Learning and Exploration), which leverages three adversarial roles, Selector, Predictor, and Judger to autonomously discover the agent's limitations and expand its cognitive boundaries through environmental exploration. Moreover, we propose SCALE-Hop, a graph exploration strategy that facilitates global planning and helps agents avoid local exploration traps. To further support learning, we construct SCALE-20k, a large-scale dataset collected from 19 real-world websites, containing diverse task types and structured demonstrations generated from SCALE's exploration traces. Experimental results show that our approach significantly improves the performance and generalization of multiple MLLMs in various web environments. Our framework offers a scalable and generalizable solution for building truly autonomous and adaptive web agents.
Autonomous web navigation remains challenging for LLM agents, and the strongest generalist systems rely on proprietary reasoning models whose inference cost is prohibitive for the repetitive tasks where such agents would be most useful. We argue this gap stems not from insufficient model capability but from agent architectures that fail to replicate three human cognitive advantages: selective attention to relevant page regions, persistent memory of website structure, and procedural fluency with common interaction patterns. We introduce WebChallenger, a web agent framework that addresses each gap through architecture design rather than model scale, built around PageMem: a structured page representation deterministically constructed from the DOM that exposes each page as a hierarchy of semantic sections with short summaries. On this shared substrate we build three mechanisms that mirror the three cognitive advantages: a divide-and-conquer observation pipeline that lets the agent skim section summaries and extract details only from task-relevant regions; a lightweight exploration and memory system that traverses each website once to build a reusable map of pages and element behaviors; and compound action workflows that collapse common multi-step interactions into single agent actions, handling partial state changes automatically. Because all three operate over PageMem, the framework generalizes across websites without site-specific adapters. Using off-the-shelf open-weight models without fine-tuning, our system achieves 56.3% on WebArena, 48.7% on VisualWebArena, 51.0% on Online-Mind2Web, and 70.9% on WorkArena, approaching frontier proprietary systems at a fraction of the cost. Our code is released at https://github.com/jayoohwang1/webchallenger